Senior ServiceNow Developer

Impronics Technologies; Gurugram District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A technology company is seeking a Senior ServiceNow Developer with expertise in ServiceNow development and integrations. Responsibilities include developing and configuring platform capabilities, mentoring junior developers, and ensuring system stability. This mid-senior level position calls for 4-6 years of experience and a background in Computer Science or IT. Full-time role based in India, with a focus on the banking industry.

Qualifications

• 4–6 years of experience in ServiceNow development and integrations.
• Proficiency in JavaScript, HTML, and CSS.
• Experience managing and configuring ServiceNow instances.

Responsibilities

• Develop, integrate, and support ServiceNow capabilities.
• Mentor junior developers and handle high-quality deliverables.
• Communicate effectively with stakeholders to meet project needs.

Skills

ServiceNow Development

Now Assist & App Engine

Platform Configuration

Scripting

Integration

Troubleshooting & Support

Security & Performance

Upgrades & Patching

Documentation

Learning & Adaptability

Education

B.Tech (CS/IT) / MCA

Job description

Join to apply for the Senior ServiceNow Developer role at Impronics Technologies.

NEC Corporation of India Ltd. is looking for a skilled ServiceNow Engineer with strong expertise in Now Assist, App Engine workflow automation, and Generative/Agentic AI integrations. The candidate will be responsible for developing, configuring, integrating, and supporting ServiceNow platform capabilities while working closely with cross‑functional teams.

Job Title

ServiceNow Developer

Experience

4–6 Years

Qualification

B.Tech (CS/IT) / MCA

Location

Noida and Bangalore

Must‑Have Skills

• ServiceNow Development
  • Design, develop, and maintain custom ServiceNow applications and modules.
  • Hands‑on experience with ITSM, CSM, ITOM, SecOps, and App Engine (custom applications).
  • Strong knowledge of development using templates and Generative / Agentic AI.
• Now Assist & App Engine
  • Mandatory experience in ServiceNow Now Assist.
  • Expertise in App Engine workflow automation and flow development.
• Platform Configuration
  • Configure and manage workflows, UI policies, business rules, UI actions, and forms across ServiceNow modules.
• Scripting
  • Proficiency in JavaScript (client‑side and server‑side).
  • Experience with Business Rules, Script Includes, UI Scripts, and OpenAI integrations for automation.
• Integration
  • Integrate ServiceNow with external systems such as LDAP, Active Directory, third‑party tools, and ITSM systems.
  • Experience with REST, SOAP APIs, and OpenAI‑based integrations.
• Troubleshooting & Support
  • Provide ongoing platform support, troubleshooting, and maintenance.
  • Ensure continuous service availability and system stability.
• Security & Performance
  • Implement best practices for performance optimization and platform security.
  • Ensure compliance with organizational security policies and standards.
• Upgrades & Patching
  • Support ServiceNow version upgrades and patching activities with minimal downtime.
• Documentation
  • Prepare and maintain technical documentation for custom apps, workflows, and integrations.
  • Provide knowledge transfer and support to team members.
• Learning & Adaptability
  • Willingness to quickly learn new technologies and tools as required by project needs.

Good‑to‑Have Skills

• Proficiency in JavaScript, HTML, CSS, and web technologies.
• Experience with ServiceNow Studio, App Engine, and other development tools.
• Hands‑on experience with ServiceNow Discovery, Service Mapping, and CMDB.
• Expertise in ServiceNow administration, configuration, and platform setup.
• Experience with Performance Analytics, reports, and dashboards.
• Strong understanding of ITIL processes and their implementation in ServiceNow.
• Familiarity with Update Sets and version control best practices.

Responsibilities

• Demonstrate strong problem‑solving and troubleshooting skills.
• Communicate effectively with both technical and non‑technical stakeholders.
• Work independently while managing multiple tasks and priorities.
• Ensure high‑quality deliverables with strong attention to detail.
• Handle multiple tasks and projects simultaneously.
• Mentor and guide junior developers or consultants.
• Take full ownership of assigned tasks and responsibilities.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Banking