Senior ServiceNow Developer

Unisys; Bengaluru; Vor Ort; INR 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

Unisys in Bengaluru, India seeks a skilled ServiceNow Developer to design, build, and maintain ServiceNow applications across ITSM, ITOM, HRSD, and CSM. You will implement integrations via REST/SOAP APIs, Integration Hub, and MID Servers, ensure quality through automated tests, and support platform upgrades.

The role requires 4–6 years of relevant experience, a BA/BS degree, and a track record of leading technical reviews and mentoring junior team members in a fast-paced environment.

Qualifikationen

• BA/BS degree and 4–6 years of relevant experience in ServiceNow development.
• Experience designing, developing, configuring, and maintaining ServiceNow apps and modules.
• Ability to lead technical investigations and mentor junior developers.

Aufgaben

• Break down requirements into tangible, estimable technical solutions.
• Design, develop, configure, and maintain ServiceNow applications leveraging best practices.
• Develop scalable solutions across ITSM, ITOM, HRSD, CSM, and CMDB.
• Design integrations using REST/SOAP APIs, Integration Hub, and MID Servers.
• Write automated tests and ensure quality, security, and performance.
• Lead design reviews, code reviews, and solution validations.
• Mentor team members and communicate risks and mitigation plans.
• Support platform upgrades, release management, and post-deployment validation.

Kenntnisse

Requirements analysis

Solution design

Mentoring

Collaboration

Testing

Troubleshooting

Code reviews

Ausbildung

BA/BS degree

Tools

ServiceNow

Integration Hub

REST APIs

SOAP APIs

MID Servers

Flow Designer

CMDB/CSDM

Jobbeschreibung

• Break down functional and business requirements into tangible, clear, and estimable technical solutions, providing recommendations to management and project stakeholders.
• Design, develop, configure, and maintain ServiceNow applications and modules leveraging platform best practices and out-of-the-box capabilities wherever possible.
• Develop scalable and maintainable solutions across ITSM, ITOM, HRSD, CSM, IRM, CMDB, Employee Center, Integrations, and custom applications as required.
• Design and implement integrations using Integration Hub, REST/SOAP APIs, MID Servers, Flow Designer, and third-party platforms.
• Write and maintain automated tests to improve code quality, regression coverage, and platform stability.
• Ensure quality, security, performance, and adherence to ServiceNow development standards, architectural principles, and governance requirements.
• Perform technical design reviews, code reviews, and solution validations to ensure compliance with established development and architecture standards.
• Collaborate with architects, business analysts, testers, product owners, and platform teams to deliver end-to-end solutions aligned to business objectives.
• Troubleshoot and resolve complex technical issues, identifying root causes and implementing sustainable long-term solutions.
• Lead technical investigations, proof-of-concepts, platform modernization activities, and continuous improvement initiatives.
• Support platform upgrades, patching activities, release management, and post-deployment validation activities.
• Contribute to CMDB, CSDM, Platform Analytics, AI, Virtual Agent, and automation initiatives as part of the broader ServiceNow roadmap.
• Create and maintain technical documentation, including solution designs, integration specifications, support procedures, and knowledge articles.
• Mentor junior developers and team members, promoting development standards, best practices, and knowledge sharing across the team.
• Proactively identify delivery risks, scope changes, technical debt, and operational challenges, communicating variances and mitigation plans to management and project teams.
• Ensure all solutions are designed with scalability, supportability, security, and long-term platform sustainability in mind.

What Success Looks Like In This Role

• Break down functional and business requirements into tangible, clear, and estimable technical solutions, providing recommendations to management and project stakeholders.
• Design, develop, configure, and maintain ServiceNow applications and modules leveraging platform best practices and out-of-the-box capabilities wherever possible.
• Develop scalable and maintainable solutions across ITSM, ITOM, HRSD, CSM, IRM, CMDB, Employee Center, Integrations, and custom applications as required.
• Design and implement integrations using Integration Hub, REST/SOAP APIs, MID Servers, Flow Designer, and third-party platforms.
• Write and maintain automated tests to improve code quality, regression coverage, and platform stability.
• Ensure quality, security, performance, and adherence to ServiceNow development standards, architectural principles, and governance requirements.
• Perform technical design reviews, code reviews, and solution validations to ensure compliance with established development and architecture standards.
• Collaborate with architects, business analysts, testers, product owners, and platform teams to deliver end-to-end solutions aligned to business objectives.
• Troubleshoot and resolve complex technical issues, identifying root causes and implementing sustainable long-term solutions.
• Lead technical investigations, proof-of-concepts, platform modernization activities, and continuous improvement initiatives.
• Support platform upgrades, patching activities, release management, and post-deployment validation activities.
• Contribute to CMDB, CSDM, Platform Analytics, AI, Virtual Agent, and automation initiatives as part of the broader ServiceNow roadmap.
• Create and maintain technical documentation, including solution designs, integration specifications, support procedures, and knowledge articles.
• Mentor junior developers and team members, promoting development standards, best practices, and knowledge sharing across the team.
• Proactively identify delivery risks, scope changes, technical debt, and operational challenges, communicating variances and mitigation plans to management and project teams.
• Ensure all solutions are designed with scalability, supportability, security, and long-term platform sustainability in mind.

You will be successful in this role if you have:

BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail]. US job seekers can find more information about Unisys’ EEO commitment here.