Senior Service Engineer

Elekta; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Elekta in Bangalore is seeking a Senior Service Engineer who thrives in a customer-facing role and loves hands-on electronics. You will travel to healthcare facilities to service radiotherapy equipment, diagnose issues, repair, calibrate and install systems, and ensure safety and compliance.

You will train customers, document activities, and work with a global team to uphold Elekta’s standards. The role requires 7–10 years of field service experience in medical devices, strong electro-mechanical

Qualifications

• Bachelor's degree in Electronics or related field.
• 7-10 years of field service experience, preferably in the medical device industry.
• Strong electro-mechanical skills and hands-on experience with tools like oscilloscopes and multi-meters.
• Excellent communication and customer service skills.
• Ability to read and interpret technical documents and schematics.
• Organized, self-motivated, and able to manage your schedule and reports.
• Ability to lift and maneuver heavy equipment safely.
• Willingness to travel based on business needs.

Responsibilities

• Independently troubleshoot and repair medical equipment with precision and professionalism
• Complete routine maintenance and calibration on primary and secondary modalities
• Assist in installations and upgrades of Elekta equipment
• Analyze blueprints, schematics, and wiring diagrams to guide repairs
• Instruct customers on proper equipment usage and maintenance
• Maintain accurate and timely documentation (service reports, expense reports, etc.)
• Manage parts inventory and contribute to part sales where applicable
• Act as a true ambassador of the Elekta brand, upholding company values and ensuring customer satisfaction.
• Preference will be given for candidates working with reputed companies on products like CathLab & Other high end X-Ray products

Skills

Field service

Customer service

Reading schematics

Technical documentation

Education

Bachelor's degree in Electronics

Tools

Oscilloscopes

Multimeters

Job description

Are you a current Elekta employee?

We don't just build technology. We build hope for everyone dealing with Cancer.

Elekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice. Our solutions support consistent, efficient and personalized care, addressing evolving patient needs. Through adaptive radiotherapy, precision treatment delivery and integrated workflows, Elekta supports care teams across a range of clinical settings. Each year more than 2 million patients are treated using Elekta solutions across over 130 countries. Elekta is headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries. The company is listed on Nasdaq Stockholm. For more information, visit elekta.com.

We don't just build technology. We build hope for everyone dealing with Cancer.

We are seeking a Senior Service Engineer who is passionate about technology, thrives in a customer-facing role, and is excited to make a difference in the lives of patients and healthcare professionals. If you have a strong background in electronics, a knack for troubleshooting, and are ready to travel when needed - we want to hear from you.

What you'll do at Elekta

Would you like to be part of our driven global team, where we aim to attract and invite the best competences to Elekta? We are offering you an exciting opportunity to join ourOrder Fulfilment & Service Organization.

_ Location: Bangalore _

Responsibilities

• Independently troubleshoot and repair medical equipment with precision and professionalism
• Complete routine maintenance and calibration on primary and secondary modalities
• Assist in installations and upgrades of Elekta equipment
• Analyze blueprints, schematics, and wiring diagrams to guide repairs
• Instruct customers on proper equipment usage and maintenance
• Maintain accurate and timely documentation (service reports, expense reports, etc.)
• Manage parts inventory and contribute to part sales where applicable
• Act as a true ambassador of the Elekta brand, upholding company values and ensuring customer satisfaction.
• Preference will be given for candidates working with reputed companies on products like CathLab & Other high end X-Ray products

What you bring

• Bachelor's degree or equivalent in Electronics or related field.
• 7-10 years of field service experience, preferably in the medical device industry.
• Strong electro-mechanical skills and hands-on experience with tools like oscilloscopes and multi-meters.
• Excellent communication and customer service skills.
• Ability to read and interpret technical documents and schematics.
• Organized, self-motivated, and able to manage your schedule and reports.
• Ability to lift and maneuver heavy equipment safely.
• Willingness to travel based on business needs.

We are an equal opportunity employer

We evaluate qualified applicants without regard to race,color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.

About Elekta

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.

We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.