Senior Service Engineer

Legrand; Chennai; On-site; INR 650,000 - 900,000; Full time

Job summary

NOVATEUR ELECTRICAL & DIGITAL SYSTEMS PRIVATE LIMITED seeks a Senior Service Engineer to lead installation, commissioning, preventive maintenance, and troubleshooting of 3‑phase UPS systems across the designated region. The role involves direct customer interaction, site assessments, and driving service excellence while supporting AMC, retrofit, and upgrade projects.

The candidate should have 5–10 years of relevant experience, strong knowledge of UPS/batteries, and a driving license.

Qualifications

• 5–10 years of experience in UPS, power electronics or related fields.
• Strong knowledge of 3‑phase UPS, batteries and electrical panels.
• Proven troubleshooting and fault‑finding skills.
• Ability to conduct power audits and technical assessments.
• Excellent customer interaction and communication abilities.
• Willingness to travel extensively within the territory.
• Valid driving license and commitment to safety standards.

Responsibilities

• Install, commission, and perform preventive maintenance on 3‑phase UPS systems.
• Diagnose and resolve breakdowns, providing on‑site technical support.
• Conduct site visits, power audits, and technical assessments.
• Coordinate with customers to ensure service satisfaction and timely issue resolution.
• Prepare detailed service reports, documentation, and improvement recommendations.
• Support AMC, retrofits, battery replacements, and UPS upgrades.
• Manage spare parts inventory and ensure availability for critical repairs.
• Provide training and guidance to junior service staff.
• Maintain compliance with safety standards and company procedures.
• Travel within the assigned territory as required.

Education

Electrical/EEE/Electronics degree

Job description

Job Description:

We are seeking a Senior Service Engineer to lead the installation, commissioning, preventive maintenance, and troubleshooting of 3‑phase UPS systems for NOVATEUR ELECTRICAL & DIGITAL SYSTEMS PRIVATE LIMITED. The role involves direct customer interaction, site assessments, and driving service excellence while supporting AMC, retrofit, and upgrade projects across the designated region.

Responsibilities

• Install, commission, and perform preventive maintenance on 3‑phase UPS systems.
• Diagnose and resolve breakdowns, providing on‑site technical support.
• Conduct site visits, power audits, and technical assessments.
• Coordinate with customers to ensure service satisfaction and timely issue resolution.
• Prepare detailed service reports, documentation, and improvement recommendations.
• Support Annual Maintenance Contracts, retrofits, battery replacements, and UPS upgrades.
• Manage spare parts inventory and ensure availability for critical repairs.
• Provide training and guidance to junior service staff.
• Maintain compliance with safety standards and company procedures.
• Travel within the assigned territory as required.

Qualifications

• Diploma / BE / B.Tech in Electrical, EEE, or Electronics.
• 5–10 years of experience in UPS, power electronics, or related fields.
• Strong knowledge of 3‑phase UPS, batteries, and electrical panels.
• Proven troubleshooting and fault‑finding skills.
• Ability to conduct power audits and technical assessments.
• Excellent customer interaction and communication abilities.
• Familiarity with AMC management and retrofit projects.
• Willingness to travel extensively within the territory.
• Valid driving license.
• Commitment to safety and quality standards.