Senior SAP Technical ABAP Consultant

Ernst & Young LLP ( EY India ); Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Ernst & Young LLP ( EY India ) is seeking two Senior SAP Technical ABAP Consultants to join our offshore delivery team. You will resolve complex L2/L3 AMS tickets, develop ABAP solutions across RICEFW, and craft technical artifacts for ongoing projects.

Ideal candidates have 4–7 years of SAP ABAP experience, strong root-cause analysis skills, and familiarity with SAP CPI and HR/Payroll modules. Collaboration with onshore teams is essential for success.

Qualifications

• 4–7 years of SAP ABAP experience with RICEFW objects.
• Understanding of HR & Finance business processes.
• Experience in at least one full lifecycle SAP implementation and AMS project.
• Ability to create and update technical artifacts and specs.

Responsibilities

• Own and resolve complex L2/L3 AMS support tickets within SLA.
• Identify, analyze, track, and resolve defects in operations and testing.
• Design, develop, and modify SAP ABAP solutions across RICEFW.
• Create and maintain technical specifications and RCA reports.
• Support SAP CPI integrations and HR module adjustments.
• Collaborate with onshore/offshore teams to ensure stability.

Tools

SAP ABAP

RICEFW objects

HR/Payroll processes

SAP CPI

ServiceNow

Jira

Solution Manager

Job description

PAS - Tax Payroll - SAP - Technical ABAP Consultant - Senior At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Senior - SAP Technical ABAP Consultant (ABAP / AMS)

Position

SAP Technical ABAP Consultant (ABAP / AMS)

Experience Level

4–7 years of overall SAP experience

Job Overview

We are seeking two highly analytical and collaborative Senior SAP Technical ABAP Consultant to join our offshore delivery team. This role requires a unique blend of implementation expertise and strong Application Management Services (AMS) support experience. The ideal candidates will maintain and optimize existing systems while building new technical solutions. You will be responsible for resolving complex support tickets, managing defects, developing RICEFW objects, and drafting clear technical documentation.

Key Responsibilities

• Application Support & AMS: Own and resolve complex L2/L3 support tickets, adhering closely to SLA (Service Level Agreement) timelines.
• Defect Management: Identify, analyze, track, and resolve system defects during regular operations and project testing phases.
• Technical Development: Design, develop, and modify robust SAP ABAP solutions across various RICEFW objects.
• Artifact Creation: Author and maintain comprehensive Technical Specifications, root-cause analysis (RCA) reports, and defect logs.
• Integration & Functional Support: Monitor and support cloud/hybrid integration flows in SAP CPI and support functional adjustments within the SAP HR module.
• Team Collaboration: Work closely with onshore teams, business users, and fellow developers to ensure seamless system stability.

Qualifications & Requirements

Core Technical & Functional Experience

• 4–7 years of intensive SAP ABAP experience , with deep expertise in developing and troubleshooting RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows).
• Good understanding of HR & Finance business processes.
• Must have a proven track record of participating in at least 1 Full Lifecycle SAP End-to-End (E2E) Implementation AND at least 1 Post-Production AMS (Support) Project .
• Strong experience in creating and updating detailed Technical Artifacts (Functional/Technical Specs, Unit testing document).

Preferred Skills (Highly Desirable)

• SAP HR Functional: Functional exposure to SAP HR/HCM modules (e.g., Personnel Administration, Benefits, Time Management and Payroll) to effectively handle business-facing support tickets.
• SAP CPI: Hands-on experience with SAP Cloud Platform Integration (CPI), including monitoring iFlows, handling runtime errors, and message tracking.
• Operations & Soft Skills Ticket & Defect Mastery: Solid understanding of defect management and standard AMS ticket management tools (e.g., ServiceNow, Jira, Solution Manager).
• Strong Analytical Skills: Exceptional troubleshooting capabilities; a proven track record of performing Root Cause Analysis on critical system failures.
• Team Player: Excellent interpersonal and communication skills, with a collaborative mindset suited for an onshore-offshore delivery model.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Experience Level Senior Level