Senior Salesforce Service Cloud Developer

Persistent; Pune District; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Growth opportunities and education

Flexible work hours

Long Service awards

Annual health check-ups

Insurance coverage: group term life, p

Job summary

Persistent is looking for a Senior Salesforce Service Cloud Developer with 6 to 10 years of hands-on experience to join our team at all Persistent locations. You will implement case management solutions, support integration goals with the customer integration team, and merge the location object into the account object to streamline data management.

Develop and maintain custom Salesforce applications using Apex, Visualforce, and LWC, while upholding code quality, troubleshooting, and

Qualifications

• Bachelor's degree in computer science, IT, or related field.
• 6–10 years of hands-on Salesforce development experience.
• Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and SOQL.
• Experience with Salesforce Service Cloud and the Salesforce platform.
• Understanding of Salesforce data model and object relationships.
• Strong problem-solving and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Implement and configure case management solutions within Salesforce Service Cloud.
• Collaborate with the customer integration team to support and achieve integration goals.
• Assist in merging the location object into the account object to streamline data management.
• Develop and maintain custom applications on the Salesforce platform using Apex, Visualforce, and Lightning components.
• Ensure high-quality code through best practices and code reviews.
• Troubleshoot and resolve issues within the Salesforce ecosystem.
• Document technical specifications and maintain system documentation

Skills

Salesforce development

Apex

Visualforce

Lightning Web Components (LWC)

SOQL

Salesforce Service Cloud

Data model understanding

Communication

Team collaboration

Education

Bachelor's degree in computer science or IT

Tools

Salesforce Platform

Job description

About Position:

We are looking for a skilled Salesforce Developer with 6 to 10 years of experience to join our team. The ideal candidate will be responsible for implementing case management solutions, assisting the customer integration team to achieve seamless integrations, and helping with the merging of the location object into the account object. Experience with Salesforce Service Cloud and the Salesforce platform is essential.

• Role: Senior Salesforce Service Cloud Developer
• Location: All Persistent Locations
• Experience: 6-10 years
• Job Type: Full Time Employment

What You'll Do:

• Implement and configure case management solutions within Salesforce Service Cloud.
• Collaborate with the customer integration team to support and achieve integration goals.
• Assist in merging the location object into the account object to streamline data management.
• Develop and maintain custom applications on the Salesforce platform using Apex, Visualforce, and Lightning components.
• Ensure high-quality code through best practices and code reviews.
• Troubleshoot and resolve issues within the Salesforce ecosystem.
• Document technical specifications and maintain system documentation

Expertise You'll Bring:

• Bachelors degree in computer science, Information Technology, or related field.
• 6 to 10 years of hands-on experience in Salesforce development.
• Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and SOQL.
• Experience with Salesforce Service Cloud and the Salesforce platform.
• Understanding of Salesforce data model and object relationships.
• Strong problem-solving and communication skills.
• Ability to work collaboratively in a team environment.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent- persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."