Senior Salesforce Service Cloud Developer

Persistent Systems; Pune District; Hybrid; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Hybrid work

Flexible hours

Long Service awards

Education sponsorship

Insurance coverage

Job summary

Persistent Systems is seeking a Senior Salesforce Service Cloud Developer with 6–10 years of hands-on experience to implement case management solutions and drive seamless integrations across customer teams.

You will merge location data into account objects, build custom Salesforce applications with Apex, Visualforce, and LWC, and ensure code quality through reviews and best practices. Hybrid work arrangement offered.

Qualifications

• Bachelor’s degree in computer science, information technology, or related field.
• 6–10 years of hands-on experience in Salesforce development.
• Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and SOQL.
• Experience with Salesforce Service Cloud and the Salesforce platform.
• Understanding of Salesforce data model and object relationships.

Responsibilities

• Implement and configure case management solutions within Salesforce Service Cloud.
• Collaborate with the customer integration team to support and achieve integration goals.
• Assist in merging the location object into the account object to streamline data management.
• Develop and maintain custom applications on the Salesforce platform using Apex, Visualforce, and Lightning components.
• Ensure high-quality code through best practices and code reviews.
• Troubleshoot and resolve issues within the Salesforce ecosystem.
• Document technical specifications and maintain system documentation.

Skills

Salesforce development

Apex

Visualforce

Lightning Web Components

SOQL

Education

Bachelor’s degree in CS/IT

Tools

Salesforce

Apex

Visualforce

LWC

SOQL

Job description

We are looking for a skilled Salesforce Developer with 6 to 10 years of experience to join our team. The ideal candidate will be responsible for implementing case management solutions, assisting the customer integration team to achieve seamless integrations, and helping with the merging of the location object into the account object. Experience with Salesforce Service Cloud and the Salesforce platform is essential.

• Role: Senior Salesforce Service Cloud Developer
• Location: All Persistent Locations
• Experience: 6-10 years
• Job Type: Full Time Employment

What You'll Do:

• Implement and configure case management solutions within Salesforce Service Cloud.
• Collaborate with the customer integration team to support and achieve integration goals.
• Assist in merging the location object into the account object to streamline data management.
• Develop and maintain custom applications on the Salesforce platform using Apex, Visualforce, and Lightning components.
• Ensure high-quality code through best practices and code reviews.
• Troubleshoot and resolve issues within the Salesforce ecosystem.
• Document technical specifications and maintain system documentation

Expertise You'll Bring:

• Bachelors degree in computer science, Information Technology, or related field.
• 6 to 10 years of hands‑on experience in Salesforce development.
• Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and SOQL.
• Experience with Salesforce Service Cloud and the Salesforce platform.
• Understanding of Salesforce data model and object relationships.
• Strong problem‑solving and communication skills.
• Ability to work collaboratively in a team environment.
• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company‑sponsored higher education and certifications
• Opportunity to work with cutting‑edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."