As a senior consultant in our customer Team youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards
Develop solution using Salesforce configure and customization features.
Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership
Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences
Applies awareness of global trends to address client needs and enhance recommendations
Understands the impact of emerging technologies on relevant functions and processes
Required Skills
- Prior experience in Salesforce mandatorily.
- Extensive experience in solution design, client management, client demo, conducting design & development workshops
- Should have good understanding of Salesforce features like lightening, integration etc and project implementation methodology
- Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.
- Knowledge on Heroku and e-commerce will be a plus.
- Ability to understand requirements and prepare effort estimates and overall system design.
- Should have managed clients and lead a multi member team on the last few projects.
- Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.
- Aware of implementation best practices on Force.com platform and Salesforce.
- Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.
- Handling a team and also responsible for client deliverables.
Key knowledge areas
- 7+ years development experience of which at least 5 years Salesforce.com development experience (Triggers, Apex Classes, LWC, Lightning, Communities and Visualforce pages)
- Excellent knowledge of Web Development (Ajax, JavaScript, SOAP, HTTP, CSS Bootstrap) - Excellent Salesforce.com declarative configuration skills
- Data migration between SFDC environments using relevant tools and mechanisms
- Experience with version control solutions (e.g. Github)
- Salesforce Admin, App Developer and PD 1 certified
- Experience with SSO
Key responsibilities
- Lead a team of Salesforce developers to deliver projects on the Salesforce platform for a particular Line of Business
- Own the overall technical design and delivery of products on the Salesforce platform
- Design and implement solutions on Force.com platform
- Understand the requirement of a functional specification or user stories, ensure its completeness for next steps
- Strong hands-on experience in implementing highly scalable technical solutions across geographies, across Business units with a large diverse set of user base.
- Work experience across multiple Classes of Business and Lines of Businesses and ability to adapt to each one and hit the ground running.
- Ensure process adherence for every piece of code/configuration item
- Ensure the products delivered meets the quality goals as defined in the project charter
- Manage multiple projects and ensure development teams are staffed appropriately
- Accountable to hire train and retain Salesforce skilled resources
- Strategize hyper-care and own resolution of transition to support and resolve issues that arises during this time
- Implement and institutionalize delivery standards for all product development and delivery
- Experience with ERP integration
- Experience with Agile development (product backlog, user stories etc)
Key Competencies
- Ability to participate in lead design sessions, review options and provide recommendations while communicating the benefits, risks, and constraints to both the business and IT stakeholders
- Creative, out of the box thinker, who uses his technical experience to manage development teams that create real business benefit
- Must be a well-motivated team player
- Organized and methodical, eye for detail
- Experienced virtual team worker in a multi-geographies environment
Desired qualifications
- 6 to 8 years of relevant experience in management or consulting oriented environment.
- At least 3-4 end to end SFDC implementation experience in India or globally
- Graduate degree (Science or Engineering) from premier institutes
Location and way of working.
Base location: Bangalore (Mandatory) - 5 positions