Senior Sales Manager - Luxury Bespoke Residential

Twigs Direct; Gurugram District; On-site; INR 2,000,000 - 4,000,000; Full time

Benefits offered by this job

Ownership of high-value business line

In-house design & production access

Uncapped salary with 1% commission

Job summary

Twigs Direct designs and manufactures luxury bespoke furniture and decor entirely in-house. We are seeking a Senior Sales Lead to own our luxury residential business in Delhi NCR, closing high-end projects from DLF to exclusive addresses.

You will manage end-to-end pipelines, own pricing and proposals, and host clients at our Gurgaon experience centre and client sites. This role reports to the CEO and offers uncapped earnings with a 1% commission on sales.

Qualifications

• 6+ years in luxury sales, with 3+ years in high-end residential interiors or furniture.
• Active personal network in Delhi's luxury residential market, including architects and interior designers.
• Experience running own pipeline from lead generation to closure, with minimal supervision.
• Polished, discreet, confident handling of demanding UHNI/HNI clients; privacy is essential.
• Strong negotiation and commercial judgment for large-ticket sales.
• Excellent spoken and written English and Hindi.

Responsibilities

• Identify and secure bespoke furniture and decor projects in Delhi NCR's premium residential addresses.
• Build, manage and close your own pipeline; maintain forecasts and pipeline health in CRM.
• Lead client experience from initial meetings to design approval, production, delivery and install; be the single point of contact.
• Grow the business line by turning finished homes into referrals and building partnerships with architects and interior studios.

Skills

Luxury sales (6+ years)

UHNI/HNI network

Pipeline ownership

Negotiation

Bilingual English/Hindi

Education

Degree in business or design

Job description

Twigs Direct designs and manufactures luxury bespoke furniture and decor entirely in-house. Every piece is made to order, with faster lead times than imported alternatives and none of the generic look of multi-vendor sourcing.

The role at a glance

We are hiring a senior sales leader to own our luxury residential business in Delhi NCR. You will win and deliver projects at the very top of the market: homes in addresses of the calibre of DLF Camellias, DLF Magnolias, DLF Golf Links, DLF Phase 1, Jor Bagh, etc. You will build, run and close your own pipeline, end to end.

Title: Senior Sales Lead, Luxury Bespoke Residential

Reports to: CEO

Location: Delhi NCR (Gurugram experience centre, factory, and client sites)

Type: Full-time

Experience: 6+ years in luxury sales, at least 3 in high-end residential interiors or furniture

Compensation: No cap for the right candidate, plus 1% commission on sales*

What you will do

Win the most exclusive homes in the city

• Identify and secure bespoke furniture and decor projects in Delhi NCR's most prestigious residential addresses.
• Reach homeowners and families directly, and through the architects, interior designers, PMCs and family offices who advise them.
• Use your own network and referrals to open doors that cold outreach cannot.

Own and run your pipeline

• Build and manage a pipeline of qualified residential clients on your own, from first conversation to signed order.
• Keep forecasts, stages and next steps current in our CRM, and report pipeline health to leadership every week.
• Set your own targets with leadership and hit them: order value, conversion rate and number of active projects.

Lead the client experience

• Host clients at our Gurgaon experience centre and at their homes, presenting our craft, materials and design process.
• Translate a client's taste and brief into a clear scope for our in-house design and production teams.
• Lead pricing, proposals and negotiation, protecting margin while delivering a premium experience.
• Stay the client's single point of contact through design approval, production, delivery and installation.

Grow the business line

• Turn every finished home into referrals and repeat orders.
• Build lasting partnerships with leading architects and interior design studios.
• Bring back market insight on client tastes, competitors and pricing to shape our residential collections.

Who you are

Must have

• 6+ years in luxury sales, with at least 3 years selling high-end residential furniture, interiors, lighting, kitchens or similar bespoke products.
• A proven record of closing large residential orders with UHNI and HNI clients in Delhi NCR.
• An active personal network across Delhi's luxury residential market, including leading architects and interior designers.
• Experience running your own pipeline with little supervision, from lead generation to closure.
• Polished, discreet and confident with demanding clients; you protect their privacy as a matter of course.
• Strong negotiation and commercial judgement, with comfort discussing large ticket sizes.
• Excellent spoken and written English and Hindi.

Good to have

• Background with a luxury furniture, interiors, or real estate brand.
• Understanding of materials, joinery, finishes and the bespoke manufacturing process.
• An eye for design and a feel for what makes a home feel truly personal.
• A degree in business, design or a related field.

What we offer

• Ownership of a high-value business line, reporting directly to the CEO, with real influence on how it grows.
• A product you can be proud of: designed and made in-house, fully bespoke.
• Direct access to our design and production teams to deliver on what you promise.
• No upper cap on salary for the right candidate, plus a 1%* commission on every sale you close.