Senior Sales Manager

upGrad Study Abroad; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

An innovative education company in Bengaluru is seeking a Senior Manager – Pathways to lead a rapidly growing sales function. The candidate should have over 5 years of B2C sales experience with a proven track record in managing large consultative sales teams. Key responsibilities include driving sales targets, overseeing the sales lifecycle, and mentoring Pathways Managers. This role demands strong analytical skills and effective communication. A background in high-ticket sales, preferably in Education or EdTech, is required.

Qualifications

• 5–8+ years of B2C sales experience with 4-5 years in team leadership roles.
• Experience managing Managers or large Inside Sales teams.
• Exposure to high-ticket consultative sales (Education/EdTech preferred).
• Strong analytical and data-driven decision-making skills.
• Excellent communication and interpersonal skills.
• Strong people orientation with leadership maturity.
• Proficiency in MS Office Suite (Outlook, Word, Excel).

Responsibilities

• Leading and mentoring Pathways Managers.
• Driving enrolment, revenue, and collection targets.
• Overseeing the complete sales lifecycle from lead management to post-sales engagement.
• Monitoring sales pipeline health and ensuring conversion ratios.
• Conducting regular performance reviews and implementing corrective actions.
• Conducting regular performance reviews and implementing corrective action plans.
• Ensuring effective training on learner profiling, program knowledge, and closure techniques.
• Controlling attrition and building a strong performance-driven culture.
• Strengthening the positioning and effectiveness of the Pathways offering in the market.

Skills

Sales leadership

Data-driven decision-making

Strong communication

Team management

Performance metrics analysis

Tools

MS Office Suite

Job description

We are looking for a high-performing Senior Manager – Pathways to lead and scale the Pathways sales function. This role will manage a team of Pathways Managers and oversee their Admissions Counsellors and Team Leads. The ideal candidate is a proven B2C sales leader with experience in managing multi-layered consultative sales teams in a fast-paced, high-ticket environment. The

Ideal Candidate for This Role

• You are a proven Sales Leader with hands-on experience in building and managing direct-to-consumer consultative sales teams.
• You have managed Sales Managers and Inside Sales teams with a minimum overall team size of 30+.
• You are comfortable selling high-ticket programs that require structured nurturing while driving urgency in closures.
• You have worked in a highly competitive sales environment and consistently delivered top performance.
• You are extremely data-driven and experienced in building, optimizing, and scaling sales processes.

What Will You Be Doing?

• Leading and mentoring Pathways Managers, who in turn manage Admissions Counsellors and TLs.
• Driving monthly and quarterly enrolment, revenue, and collection targets across teams.
• Overseeing the complete sales lifecycle — lead management, consultative counselling, demos, closures, and post-sales engagement.
• Monitoring overall sales pipeline health and ensuring strong funnel quality and conversion ratios.
• Reviewing performance metrics across teams (calls, demos, conversion %, revenue per head).
• Conducting regular performance reviews and implementing corrective action plans.
• Ensuring effective training on learner profiling, program knowledge, and closure techniques.
• Controlling attrition and building a strong performance-driven culture.
• Strengthening the positioning and effectiveness of the Pathways offering in the market.

What We Are Looking For

• 5–8+ years of B2C sales experience with 4-5 years in team leadership roles.
• Experience managing Managers or large Inside Sales teams
• Exposure to high-ticket consultative sales (Education/EdTech preferred).
• Strong analytical and data-driven decision-making skills.
• Excellent communication and interpersonal skills.
• Strong people orientation with leadership maturity.
• Proficiency in MS Office Suite (Outlook, Word, Excel).