Senior Sales Manager

Exotel; Bengaluru; On-site; INR 2,400,000 - 4,800,000; Full time

Job summary

Exotel seeks an Enterprise Sales Manager for Financial Services in Bengaluru to own and close large, complex enterprise deals selling AI-powered Voice Bots, Conversational AI, CCaaS and CPaaS. This quota-carrying, individual contributor role will cover end-to-end sales cycles across Financial Services accounts.

Focus is on new logo acquisition and strategic expansion, engaging CXO-level stakeholders, and leading discovery, pricing, and contract negotiations to drive revenue growth and forecast

Qualifications

• 8+ years of enterprise B2B sales experience (SaaS, platforms, or managed services).
• Proven experience selling to Financial Services customers.
• Exposure to AI, Voice Bots, Conversational AI, CCaaS, or CPaaS solutions.
• Strong solution-selling, commercial, and executive communication skills.

Responsibilities

• Own end-to-end enterprise sales cycles across Financial Services accounts.
• Drive new logo acquisition and strategic account expansion.
• Position AI & Voice Bots as levers for CX improvement, cost optimisation, and compliance.
• Engage CXOs, Digital, CX, IT, and Operations leaders.
• Lead discovery, solutioning, pricing, and contract negotiations.
• Partner with Product, Pre-sales, and CX teams to close complex deals.
• Maintain strong pipeline hygiene and forecast accuracy.

Job description

Exotel is one of Asia's largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to improve how companies look at customer communication. Read our growth story here.

About the Role:

At Exotel, we help leading banks and insurers transform customer conversations at scale. As an Enterprise Sales Manager – Financial Services, you will own large, complex enterprise deals, selling AI-powered Voice Bots, Conversational AI, CCaaS, and CPaaS solutions.

This is a quota-carrying, individual contributor role with full ownership of the enterprise sales cycle.

What You’ll Do:

• Own end-to-end enterprise sales cycles across Financial Services accounts
• Drive new logo acquisition and strategic account expansion
• Position AI & Voice Bots as levers for CX improvement, cost optimisation, and compliance
• Engage CXOs, Digital, CX, IT, and Operations leaders
• Lead discovery, solutioning, pricing, and contract negotiations
• Partner with Product, Pre-sales, and CX teams to close complex deals
• Maintain strong pipeline hygiene and forecast accuracy

Success Metrics:

• Enterprise revenue and pipeline targets
• Deal size, win rates, and forecast accuracy

What We’re Looking For

• 8+ years of enterprise B2B sales experience (SaaS, platforms, or managed services)
• Proven experience selling to Financial Services customers
• Exposure to AI, Voice Bots, Conversational AI, CCaaS, or CPaaS solutions
• Strong solution-selling, commercial, and executive communication skills

Who Will Succeed:

• Enterprise sellers who thrive in long, complex sales cycles
• Professionals who are comfortable selling AI with clear business outcomes