Senior Sales Consultant

M Cars; Chennai District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

M CARS in the Greater Chennai Area is seeking a Senior Sales Consultant to lead the end-to-end luxury vehicle sales process, greet customers, assess needs, present options, and coordinate test drives.

You will prepare proposals, negotiate within guidelines, assist with finance, and manage documentation and CRM records, while supporting showroom presentation and building long-term customer relationships.

Qualifications

• Experience in luxury automotive sales or premium retail environments.
• Proven ability to close high-value deals and advise customers on vehicle options.
• Excellent customer service and long-term client relationship skills.
• Strong negotiation, basic financial acumen, and comfort with targets.

Responsibilities

• Manage end-to-end sales process from greeting to delivery.
• Prepare proposals and negotiate pricing within guidelines.
• Support customers with documentation, financing options, and delivery.
• Maintain CRM records and follow up with leads and existing customers.
• Collaborate with sales and service teams to ensure showroom presentation and customer satisfaction.

Skills

Sales consulting

Customer service

Communication

Negotiation

CRM

Education

Bachelor's degree or equivalent

Tools

CRM software

Office software

Job description

Company Description

M CARS is a trusted destination for luxury car sales, offering a curated collection of premium vehicles that emphasize quality and transparency. Each vehicle undergoes thorough inspection to meet high standards, providing customers with confidence in their purchase. The company focuses on delivering a seamless buying experience through clear processes and attentive support. Applicants can expect to join a team committed to excellence, reliability, and unmatched customer service in the luxury automotive market.

Role Description

The Senior Sales Consultant is a full-time, on-site role based in the Greater Chennai Area. This role is responsible for managing the end-to-end sales process, including greeting customers, understanding their needs, presenting suitable luxury vehicles, and conducting test drives. The Senior Sales Consultant will prepare proposals, negotiate pricing within guidelines, and support customers through documentation, financing options, and delivery. Daily activities include maintaining detailed records in the CRM, following up with leads and existing customers, and ensuring high standards of showroom presentation.

The role also involves collaborating with the sales and service teams, providing expert product knowledge, and consistently promoting customer satisfaction and long-term relationships.

Qualifications

• Candidates should possess strong Sales Consulting and Consulting skills, with proven experience in closing high-value deals and advising customers on suitable vehicle options.
• Candidates should possess excellent Customer Service and Customer Satisfaction skills, with a track record of building trust and maintaining long-term client relationships.
• Candidates should possess effective Communication skills, including clear verbal communication, active listening, and professional presentation abilities.
• Relevant experience in luxury automotive sales or premium retail environments is highly beneficial.
• Strong negotiation skills, basic financial acumen, and comfort working with targets and performance metrics.
• Ability to work on-site in the Greater Chennai Area, including weekends and peak sales hours, as required.
• Proficiency in using CRM systems and standard office software to manage leads, sales data, and customer records.
• Bachelor’s degree or equivalent professional experience in sales, business, or a related field is preferred.