Senior Revenue Cycle Billing Specialist

Firstsource Healthcare; Hyderabad; On-site; INR 450,000 - 650,000; Full time

Job summary

Firstsource Healthcare in Chennai is seeking a Senior Revenue Cycle Billing Specialist to recover outstanding payments from aging US healthcare claims. The role is office-based with night shifts and requires AR follow-up and denial management experience.

The incumbent will verify patient data, attach necessary documentation, and document actions in CUBS and related systems to ensure timely reimbursements.

Qualifications

• Graduate with 2+ years AR calling experience in US healthcare.
• B Com/BCA/BA/BAF/BBI/BBM/BMS required; PG not accepted.
• 2+ years in AR follow-up/denial management for US healthcare.

Responsibilities

• File claims using appropriate forms and attachments.
• Research denials and file appeals when needed.
• Evaluate information to determine billing insurance and attachments.
• Collect on aging medical insurance claims.
• Document efforts in CUBS and other systems.
• Verify patient information and benefits.

Skills

AR follow-up

Denial management

US healthcare

Verbal communication

A/R fundamentals

Medical billing software

Night shifts

Education

B Com/BCA/BA/BAF/BBI/BBM/BMS

Graduate

Tools

CUBS system

MS Office

Medical billing software

Job description

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Date: Oct 7, 2026

Location: Hyderabad, IN

Requisition ID: 23462

Description:

About FirstsourceFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies

Job Title: Senior Revenue Cycle Billing Specialist

Job Type: Full Time

Function/Department: Receivables Management

Reporting to: Team Leader -Operations

Role Description: The primary objective of the Senior Revenue Cycle Billing Specialist is to effectively recover outstanding payments from aging medical insurance claims, whether working in an office setting or directly at the client's location.

Roles & Responsibilities

JOB DESCRIPTION

Designation: Senior Revenue Cycle Billing Specialist AR caller - RCM, US healthcare

Department: Operations

Location: Chennai
Report to: Team Leader, Operations.
Work Set-up: Work from Office

WORK BRIEF:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The goal of the Sr. Revenue Cycle Billing Specialist is to successfully collect on aging medical insurance claims. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CORE RESPONSIBILITIES

1. File claims using all appropriate forms and attachments.
2. Research account denials and file written appeals, when necessary.
3. Evaluate the information received from the client to determine which insurance to bill and attain necessary attachments or supporting documentation to send with each claim.
4. Research account information to determine the necessary attachments or supporting documentation to send with each claim.
5. Document in detail all efforts in CUBS system and any other computer system necessary.
6. Verify patient information and benefits.

Essential Knowledge:

• Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Min 2 Years of experience in accounts receivable follow-up / denial management for US healthcare customers
• Fluent verbal communication abilities
• Knowledge on Denials management and A/R fundamentals will be preferred
• Willingness to work in night shifts from office
• Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage
• Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus

MINIMUM QUALIFICATION:

• Graduate with minimum 2 Years of AR calling experience in US Healthcare market
• B Com/BCA/BA/BAF/BBI/BBM/BMS courses ONLY
• PG/Pursuing - NOT Accepted for this role.