Senior Relationship Manager - Affordable Housing

Bajaj Finserv Limited; Devbhumi Dwaraka; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Bajaj Finserv Limited in Gujarat seeks a results-driven Sales Manager to cultivate a strong, compliant sales culture across channels, drive acquisitions and profitability, and develop the sales team in the assigned geographic area.

You will manage a team of 8-12, coordinate with internal risk, credit, and collections groups, and negotiate with builders to secure business. Excellent communication and leadership will be essential to meet ambitious targets.

Qualifications

• Graduates with relevant sales experience of 1-3 years (also graduates with experience of 8-10 years may apply).
• Graduates with relevant sales experience of 1-3 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience.
• Prior relevant experience in the Financial Services Industry, with specific experience of Personal Loans, Business Loans/ loans against / purchase of commercial properties
• Demonstrated success achievement orientation.
• Excellent communication skills.
• Strong bias for action driving results in a high performance environment.
• Demonstrated ability to lead from the front.
• Excellent relationship skills.
• Strong analytical skills to drive channel performance and drive profitability.
• High motivational levels and needs to be a self-starter.
• Working knowledge of Excel.

Responsibilities

• Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities.
• Achieving exceeding business goals.
• Meeting up with CAT A builders and getting their projects approved with BAFL.
• Negotiation with the builders for getting business in a cost effective manner.
• Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback suggestions to the RSM.
• Ensure implementation of promotional plans contests and suggesting new and innovating promotion plan for the area of work.
• Recruiting and Retaining high performers.
• Ensuring highest levels of employee relationship, motivation engagement to drive results and high levels of employee satisfaction.
• Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner.
• Effectively engage Operations Risk teams to understand and contribute to overall processes profitability across locations.
• Sales Collect Model - Managing Collections of the acquired portfolio.

Skills

Communication

Action oriented

Leadership

Relationship skills

Analytical skills

Self-starter

Education

Graduates with relevant sales experience

Tools

Excel

Job description

Job Summary

Creating a strong compliant sales culture across the channel to drive acquisitions, profitability and employee development.

Responsibilities

• Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities.


• Achieving exceeding business goals.


• Meeting up with CAT A builders and getting their projects approved with BAFL.


• Negotiation with the builders for getting business in a cost effective manner.


• Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback suggestions to the RSM.


• Ensure implementation of promotional plans contests and suggesting new and innovating promotion plan for the area of work.


• Recruiting and Retaining high performers.


• Ensuring highest levels of employee relationship, motivation engagement to drive results and high levels of employee satisfaction.


• Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner.


• Effectively engage Operations Risk teams to understand and contribute to overall processes profitability across locations.


• Sales Collect Model - Managing Collections of the acquired portfolio.

Key Decisions / Dimensions

• Case approval with ROI limit.


• Internal Clients: Roles you need to interact with inside the organization to enable success in your day-to-day work.


• Internal Team


• Off Rolls team


• Risk team


• Credit Team


• Collections Team


• Support Teams (HR, Admin, IT)


• External Clients: Roles you need to interact with outside the organization to enable success in your day-to-day work


• Customers


• DSAs


• Total Team Size: 8-12


• Number of Direct Reports: 2-3


• Number of Indirect Reports: 0-4


• Number of Outsourced employees: 0-5


• Number of locations: 1-5


• Number of products: 1

Major Challenges

• Customer Service is challenging in dynamic market


• Policies for Secured

Required Qualifications and Experience

• a) Qualifications: Graduates with relevant sales experience of 1-3 years (also graduates with experience of 8-10 years may apply).


• b) Work Experience: Graduates with relevant sales experience of 1-3 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience.


• Prior relevant experience in the Financial Services Industry, with specific experience of Personal Loans Business Loans/ loans against / purchase of commercial properties


• Demonstrated success achievement orientation.


• Excellent communication skills.


• Strong bias for action driving results in a high performance environment.


• Demonstrated ability to lead from the front.


• Excellent relationship skills.


• Strong analytical skills to drive channel performance and drive profitability.


• High motivational levels and needs to be a self-starter.


• Working knowledge of Excel.