Senior Quality Assurance Engineer

IDFC FIRST Bank; Chennai District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

IDFC FIRST Bank is seeking a Senior QA Engineer to ensure quality and reliability in software applications before release. This role requires collaboration with cross-functional teams to align technology with business outcomes, address bottlenecks, and drive continuous improvement.

The ideal candidate holds a Bachelor’s degree in Engineering and has proven experience in Banking Financial Services. Strong skills in software testing methodologies, excellent communication, and the ability to mentor team members are essential.

Qualifications

• Proven experience in Banking Financial Services and Insurance.
• Strong understanding of software testing methodologies and tools.

Responsibilities

• Collaborate with teams to understand technology support for business outcomes.
• Identify and address bottlenecks in processes.
• Coordinate success metrics for process improvements.
• Test and maintain software applications.
• Research and recommend frameworks.
• Promote operational excellence through unit testing.
• Capture customer feedback for product development.
• Mentor team members.

Skills

Software testing methodologies

Process bottleneck resolution

Unit testing

SLAs establishment

Communication skills

Mentoring

Education

Bachelor’s degree in BE

Job description

Job Requirements

The Senior QA Engineer/QA Engineer is responsible for ensuring the quality and reliability of software applications and platforms before they are released to end users. This role involves collaborating with cross‑functional teams to understand how the technology stack aligns with business outcomes, identifying process bottlenecks, and contributing to continuous improvement initiatives.

Key Responsibilities

Primary Responsibilities

• Collaborate with teams to understand how the technology stack supports business outcomes.
• Identify and address bottlenecks in work processes and suggest improvements.
• Coordinate with teams to define success metrics for process improvements.
• Test and maintain software applications and related programs using various development tools.
• Research and recommend frameworks and architectural/code design patterns.
• Promote operational excellence through practices such as unit testing, SLA establishment, and programming for resiliency and scalability.
• Contribute to product development by capturing and communicating customer feedback.
• Review skill and expertise requirements to meet team goals and identify staffing needs.
• Mentor individual contributors and managers by sharing experience‑based advice and recommendations.

Secondary Responsibilities

• Deliver and effectively track all assigned deliverables.
• Ensure timely closure of open items.

What We Are Looking For

Education

• Bachelor’s degree in a BE

Experience

• Proven experience in Banking Financial Services and Insurance

Skills and Attributes

• Strong understanding of software testing methodologies and tools.
• Ability to anticipate and resolve process bottlenecks.
• Experience with unit testing, SLAs, and scalable programming practices.
• Excellent communication and collaboration skills.
• Ability to mentor and guide team members effectively.