Senior Quality Control Engineer

Broadway Global Services; Bengaluru; On-site; INR 2,000,000 - 2,800,000; Full time

Job summary

Broadway Global Services is seeking a Senior Quality Control Engineer to design robust test strategies and lead manual testing efforts across software solutions. You will guide junior QA, collaborate with cross-functional teams, and ensure quality criteria drive release readiness.

The role emphasizes ownership of test planning, execution, and documentation, with opportunities to mentor and shape QA practices within an agile environment in Bengaluru.

Qualifications

• Bachelor's degree in CS/IT or related field.
• 5+ years hands-on manual software testing experience, with 1–2 years in a senior/lead capacity.
• Deep understanding of SDLC/STLC and Agile/Scrum.
• Proven experience operating with Agile/Scrum environments.
• Ability to author precise test cases, scenarios, and bug reports.
• Familiarity with bug tracking and test management tools such as JIRA, TestRail, Zephyr.
• Strong analytical, problem-solving, and communication abilities.
• Capacity to prioritize and manage concurrent tasks in a fast-paced setting.

Responsibilities

• Analyze requirements, specs, and design docs to create detailed manual test plans and cases.
• Execute various manual testing types: functional, regression, system, integration, and UAT.
• Log, track, and resolve defects using JIRA, Bugzilla, or similar tools.
• Collaborate with developers, BAs, and product owners to ensure test coverage.
• Participate actively in Agile/Scrum ceremonies and maintain quality criteria for releases.
• Perform exploratory testing to uncover edge cases and latent defects.
• Improve QA processes, test docs, and organizational standards.

Skills

Manual testing

Test planning

Agile/Scrum

Bug tracking

Mentoring

SQL basics

API testing

Communication

Analytical thinking

Education

Bachelor's degree in Computer Science/Information Technology

ISTQB certification (preferred)

Tools

JIRA

TestRail

Zephyr

Job description

Job Overview

We are seeking a highly skilled and meticulous Senior Quality Control Engineer to enhance our Quality Assurance team. In this pivotal role, you will be instrumental in designing and implementing robust test strategies to uphold the integrity and excellence of our software solutions. You will spearhead manual testing initiatives, provide guidance to emerging talent, and partner with multidisciplinary teams to pinpoint defects and elevate the end-user journey.

Key Responsibilities

• Analyze requirements, specifications, and technical design documents to formulate detailed manual test plans and test cases.
• Execute diverse forms of manual testing, including functional testing, regression testing, system testing, integration testing, user acceptance testing (UAT).
• Utilize bug tracking tools (e.g., JIRA, Bugzilla) to log, monitor, and resolve defects.
• Collaborate closely with developers, business analysts, and product owners to ensure comprehensive test coverage and early detection of potential issues.
• Engage actively in Agile/Scrum ceremonies, such as sprint planning, daily standups, and retrospectives.
• Guarantee exhaustive testing for all releases and authorize deployment based on established quality criteria.
• Conduct exploratory testing to uncover edge cases and latent defects.
• Drive enhancements in QA processes, test documentation, and organizational standards.
• Develop and sustain thorough test documentation, including test plans, test cases, and test summary reports.
• Mentor and empower junior QA team members by disseminating knowledge and best practices.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Minimum of 5+ years of hands-on experience in manual software testing, with at least 1-2 years in a senior or lead capacity.
• In-depth understanding of testing methodologies, SDLC, and STLC.
• Proven experience operating within Agile/Scrum environments.
• Proficiency in authoring precise test cases, test scenarios, and bug reports.
• Familiarity with bug tracking and test management tools such as JIRA, TestRail, or Zephyr.
• Exceptional analytical, problem-solving, and communication abilities.
• Capacity to prioritize effectively and manage concurrent tasks in a fast-paced setting.
• Keen attention to detail and an unwavering commitment to quality.

Preferred Qualifications

• ISTQB or comparable QA certifications.
• Experience testing web, mobile, and desktop applications.
• Knowledge of API testing using tools like Postman or Swagger (even manually).
• Understanding of databases and proficiency in executing basic SQL queries.
• Exposure to basic automation concepts (though not mandatory for this position).
• Background in testing systems within specialized sectors such as finance, healthcare, or e-commerce.

Key Competencies

• High degree of ownership and accountability for test coverage and quality outcomes.
• Strong collaboration and communication skills to foster effective cross-functional teamwork.
• Ability to engage in critical and creative thinking when assessing software behavior.
• Passion for advancing software quality and optimizing user experience.

We welcome dedicated professionals who are eager to contribute to a culture of excellence and continuous improvement.