Senior Project Manager

DHL IT Services; Chennai; Hybrid; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Hybrid work arrangements

Annual leave 42 days

Medical Insurance: Self + Spouse + 2</

Voluntary parental insurance option

In-house training programs

Job summary

DHL IT Services in Chennai seeks an experienced Senior Project Manager/Scrum Master to own end-to-end IT data product delivery. You will drive roadmaps, manage backlogs, and lead cross‑functional teams across business, technology, and operations to achieve strategic outcomes.

Strong expertise in Agile/Scrum, stakeholder engagement, and delivery governance is essential, along with excellence in communication and a proactive, detail-oriented mindset.

Qualifications

• 8+ years of hands-on project management with SCRUM and Agile practices.

Responsibilities

• Own end-to-end lifecycle of IT data products and projects.
• Manage roadmaps and backlogs; lead delivery teams to high-value IT solutions.
• Facilitate Scrum ceremonies; manage risks, dependencies and releases.
• Coordinate with business, product owners, architects, engineers and analysts to drive adoption and measurable outcomes.

Skills

Agile/Scrum leadership

Stakeholder management

Communication in English

Jira

Confluence

MS Projects

CRM platforms

Azure DevOps

Delivery governance

Education

Bachelor’s or Master’s degree

Tools

Jira

Confluence

MS Projects

CRM platforms

Azure DevOps

Job description

Job Description:

Your IT Future, Delivered.

Senior Project Manager (SCRUM MASTER)

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earnedthe#GreatPlaceToWorkcertification, reflecting our commitment to exceptional employee experience.

Digitalization. Simply delivered.
At IT Services, we are passionate about Data. Our Master Data team is continuously expanding. As a Senior Project Manager with SCRUM and AGILE proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Scrum #Agile #Confluence #Jira

Grow together
Senior Project Manager

We are seeking an experienced Project Manager with strong Scrum leadership capabilities to own and drive the end-to-end lifecycle of IT\data products. Manage end to end Projects with experience as a Project Manager and SCRUM MASTER with experience in Agile, Confluence, JIRA and SCRUM. The role is responsible for managing roadmaps and backlogs and leading delivery teams to deliver high-value IT solutions. The candidate will facilitate Scrum ceremonies, manage risks, dependencies, releases and stakeholder expectations while ensuring alignment between business objectives and technical delivery. Working closely with business, product owners, architects, engineers and analysts, the individual will drive product adoption, continuous improvement and measurable business outcomes.

Ready to embark on the journey? Here’s what we are looking for:

• Strong experience in Agile/Scrum methodologies
• Stakeholder management and communication
• Familiarity with tools such as Jira, Confluence, MS Projects and CRM Platforms is highly desirable

Education & Experience

• Bachelor’s or Master’s degree
• Minimum of 8+ years of hands‑on experience in Project Management with strong experience in SCRUM and AGILE Practices.

Agile & Delivery Management Competencies

1. Mandatory hands-on experience leading and delivering complex programs using Agile and Scrum methodologies in enterprise environments.
2. Proven experience performing the role of Scrum Master, facilitating Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives and Backlog Refinement sessions.
3. Strong expertise in Agile project delivery, including roadmap planning, release management, dependency tracking and risk mitigation.
4. Demonstrated ability to manage and prioritize product backlogs in collaboration with Product Owners, Business Stakeholders and Development Teams.
5. Experience driving cross-functional teams across business, technology, architecture, quality assurance and operations to achieve delivery objectives.
6. Strong proficiency with Agile delivery tools such as Jira, Confluence, Azure DevOps and related project management platforms.
7. Proven track record of establishing Agile governance, defining delivery metrics and reporting progress through dashboards, burn-down charts and executive status updates.
8. Experience coaching teams and stakeholders on Agile principles, Scrum practices, continuous improvement and organizational Agile maturity.

Soft Skills

• Excellent communication and stakeholder management skills in English
• Strategic mindset with a hands‑on approach to problem-solving and innovation.
• Proactive, detail oriented and effective in cross functional team environments.

• Excellent communication, presentation and stakeholder management skills, including engagement with senior leadership, steering committees and executive sponsors.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.

Requirements: