Manager of Team

DHL; Chennai District; Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid work arrangements

Medical Insurance

In House training programs

Job summary

DHL IT Services is seeking a Manager of Team to lead the MyDHL+ initiative, combining strong technical leadership with people management. You will guide architecture decisions, drive large-scale programs, and foster an inclusive, high-performing team across regions.

The role emphasizes stakeholder management, effective communication, and responsible AI adoption, with opportunities for minimal business travel and hybrid collaboration across locations.

Qualifications

• Minimum four years of people-leadership experience with at least 15 professionals.
• Proven ability to coach and develop employees, manage performance, and succession planning.
• Strong technical knowledge to translate business requirements into scalable, secure solutions.
• Proven project management skills across scope, budget, risks and delivery in multiple regions.
• Practical knowledge of AI (Gen/Agentic AI) including governance and responsible adoption.
• Strong stakeholder management, influencing, communication and presentation skills.
• Ability to decide timely, manage competing priorities in a multinational environment.
• Willingness to undertake minimal business travel as required.

Responsibilities

• Provide technical and people leadership for MyDHL+ initiatives.
• Lead a multidisciplinary team of 15+ professionals with clear direction.
• Guide architecture and engineering decisions for complex projects.
• Lead large-scale programs and manage scope, risks, and quality.
• Collaborate with business, product, architecture, security and delivery teams across regions.
• Manage stakeholder expectations and ensure delivery outcomes.

Skills

People leadership

Coaching & development

Technical knowledge

Project management

AI knowledge (Gen/Agentic AI)

Stakeholder management

Decision making

Willingness to travel

Job description

Your IT Future, Delivered

Manager of Team

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology. Our MyDHL+ team is continuously expanding. No matter your level of Manager of Team proficiency, you can always grow within our diverse environment.

Grow together

As Manager of Team, you will provide technical and people leadership for MyDHL+. You will lead a multidisciplinary team of more than 15 professionals, establish clear direction, and create an inclusive, collaborative, and high-performing environment.

You will combine strong technical knowledge with leadership, stakeholder management, and very good communication skills. You will guide architecture and engineering decisions, lead large-scale and complex projects, and identify practical opportunities to apply artificial intelligence responsibly across engineering, delivery, operations, and customer outcomes.

You will collaborate with business, product, architecture, security, operations, and delivery teams across regions, while managing scope, dependencies, risks, quality, and stakeholder expectations.

Must Have

• Minimum four years of people-leadership experience, including direct responsibility for a multidisciplinary team of at least 15 professionals.
• Proven ability to coach and develop employees, manage performance, support career progression, strengthen engagement and retention, lead recruitment and workforce planning, and build succession plans and future leaders.
• Strong technical knowledge with proven experience translating business requirements into scalable, secure, and maintainable solutions.
• Proven project management skills covering scope, planning, budget, risks, dependencies, quality, and delivery across multiple teams or regions.
• Practical knowledge of Artificial Intelligence (Gen/Agentic AI), including enterprise use cases, limitations, governance, and responsible adoption.
• Strong stakeholder management, influencing, presentation, and written and verbal communication skills.
• Ability to make timely decisions, manage competing priorities, and deliver outcomes in a multinational environment.
• Willingness to undertake minimal business travel, as required.

Nice to Have

• Experience leading enterprise-scale technology modernization, digital transformation, or AI-enabled change programs.
• Experience managing globally distributed teams and collaborating across cultures, time zones, and organizational boundaries.
• Relevant certifications in technology, leadership, project management, agile delivery, or artificial intelligence.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.