Senior Program Associate, Second Chance

Pratham Software Inc.; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Pratham Software Inc. in Mumbai seeks a Senior Program Associate to support the Second Chance Program across 12 Indian states.

You will collaborate with Content Lead and Programs and Operations Lead to ensure teaching-learning processes run smoothly, including content availability, creation, review, and state-level operations. You will engage with field teams to train central and state staff, manage logistics, quality assurance, and run field visits.

Qualifications

• Master's degree in any subject.
• 2–3 years of teaching, curriculum development, or content design experience.
• Experience in developing and reviewing teaching-learning materials and training.
• Familiarity with digital tools and blended or remote learning platforms.

Responsibilities

• Content creation, review, and reach.
• Lead curriculum design and learning pathways aligned with board exam requirements.
• Training and capacity building.
• Program and operations support.
• Improve processes and support materials based on feedback.
• Coordinate with state teams to schedule and track training.
• Documentation and monitoring; prepare reports.
• Field visits across states.
• Take on additional responsibilities as priorities evolve.

Skills

Communication

Presentation

Collaboration

Travel readiness

Education

Master's degree

Tools

Digital tools

Remote learning platforms

Job description

Job Summary

Senior Program Associate, Second Chance

About the Role

We are looking for a motivated and detail-oriented Program Associate to support the Second Chance Program, across 12 Indian states.

Working closely with the Content Lead and the Program and Operations Lead, you will play a key role in ensuring that the teaching-learning processes across all states, boards and languages proceed smoothly. This would include content availability, content creation and review, state operations which include field visits, training of central and state teams, logistics and quality assurance in facilitation and delivery. The responsibilities also include communication with state teams to confidently use the Pratham learning platform in their day-to-day work.

Our target group includes facilitators and learners with varying levels of digital literacy, in rural and semi-urban program locations. Therefore, we are looking for someone who enjoys simplifying processes, solving day-to-day operational challenges, and ensuring learner engagement and meeting learning outcomes.

The role is dynamic, and responsibilities may evolve based on ongoing projects, new platform features, and program priorities.

Key Responsibilities

• Content creation, review and reach.
• Lead curriculum design and structured learning pathways aligned with board exam requirements across multiple boards, using analysis of exam patterns and past papers.
• Training and capacity building.
• Program and operations support.
• Continuously improve processes and support materials based on user feedback and common challenges.
• Coordinate with state teams to schedule and track training activities.
• Documentation and monitoring.
• Prepare reports and summaries on training coverage, user feedback, and recurring issues.
• Field visits across states.
• Take on additional responsibilities based on program needs and evolving priorities.

Required Qualifications

• Master's degree in any subject.
• A minimum of 2-3 years of experience in teaching, curriculum development, or content design is desirable
• Experience in developing and reviewing teaching-learning materials and training.
• Familiarity with digital tools and blended or remote learning platforms.
• Strong communication, presentation, and collaboration skills.
• Experience in coordinating with multiple stakeholders and teams.
• Willingness to travel for field visits and program support.

Location

• Mumbai

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.