Senior Product Manager – Payments (E-com / Quick Com)

Snapmint; Mumbai; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Snapmint is a fintech company redefining access to consumer credit in India. We are seeking a Product Manager – Payments to own and scale our end-to-end repayment experience across EMI collections, repayments, retries, refunds, reversals, and reconciliation.

You will define the product vision, roadmap, and success metrics for repayment flows, and drive continuous improvement to increase repayment success rates while reducing payment failures.

Qualifications

• 4-6 years of experience in Product Management, Tech or related roles.
• Prior experience in startups/fintech/payments is a must.
• Strong understanding of Indian payment ecosystems.

Responsibilities

• Own repayments and payments charter end-to-end, including EMI collections, repayments, retries, refunds, reversals, and reconciliation.
• Define product vision, roadmap, and success metrics for repayment flows.
• Drive continuous improvement of repayment success rates and reduction in payment failures.
• Design intuitive and frictionless repayment journeys across app, web, and reminders (push, SMS, WhatsApp, email).
• Optimize checkout, autopay setup, mandate flows, and fallback mechanisms.

Skills

Data-driven

Communication

Stakeholder Mgmt

Cross-functional

Job description

Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle.

India has over 300 million credit-eligible consumers, yet fewer than 35 million actively use credit cards. Snapmint addresses this gap by offering a trusted, transparent alternative grounded in financial inclusion and ethical lending practices.

Founded in 2017, Snapmint is a profitable, high-growth company doubling year-on-year. Our founding team, alumni of IIT Bombay and ISB, brings deep experience from companies like Oyo, Ola, Maruti Suzuki, and has successfully built and exited ventures in ad-tech, patent analytics, and bank-tech. We are building the future of responsible consumer finance, simple, transparent, and customer-first

About the role:

Snapmint is looking for a Product Manager – Payments to own and scale our end-to-end repayment experience. This role will focus on building seamless, reliable, and scalable payment and collections systems that drive high repayment success, reduce delinquencies, and improve customer trust.

Responsibilities:

• Own the repayments and payments charter end-to-end, including EMI collections, repayments, retries, refunds, reversals, and reconciliation
• Define product vision, roadmap, and success metrics for repayment flows
• Drive continuous improvement of repayment success rates and reduction in payment failures
• Design intuitive and frictionless repayment journeys across app, web, and reminders (push, SMS, WhatsApp, email)
• Optimize checkout, autopay setup, mandate flows, and fallback mechanisms

Qualifications:

• Prior 4-6 years of experience in Product Management, Tech or related roles
• Prior experience working in startups, fintech/ payments/ lending is a must
• Strong understanding of Indian payment ecosystems
• Prior experience working closely with engineering and design teams
• Data-driven mindset with ability to use metrics to drive decisions
• Excellent communication and stakeholder management skills