Product Manager - Payments

Snapmint; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Snapmint is seeking a Product Manager – Payments in Bengaluru to manage and enhance the payment and collections systems. The role focuses on optimizing the repayment experience while reducing delinquencies and driving customer success.

The ideal candidate will have 4-6 years of experience in product management, preferably in the fintech sector, and will work closely with engineering and design teams.

Qualifications

• 4-6 years of experience in Product Management or related roles.
• Experience in fintech/payments/lending required.
• Ability to collaborate with engineering and design teams.

Responsibilities

• Own the repayments and payments charter end-to-end.
• Define product vision and success metrics.
• Drive improvement of repayment success rates.
• Design intuitive repayment journeys.

Skills

Product Management

Understanding of Indian payment ecosystems

Data-driven decision making

Communication skills

Stakeholder management

Job description

Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle.

India has over 300 million credit-eligible consumers, yet fewer than 35 million actively use credit cards. Snapmint addresses this gap by offering a trusted, transparent alternative grounded in financial inclusion and ethical lending practices.

Founded in 2017, Snapmint is a profitable, high-growth company doubling year-on-year. Our founding team, alumni of IIT Bombay and ISB, brings deep experience from companies like Oyo, Ola, Maruti Suzuki, and has successfully built and exited ventures in ad-tech, patent analytics, and bank-tech. We are building the future of responsible consumer finance, simple, transparent, and customer-first

About the role:

Snapmint is looking for a Product Manager – Payments to own and scale our end-to-end repayment experience. This role will focus on building seamless, reliable, and scalable payment and collections systems that drive high repayment success, reduce delinquencies, and improve customer trust.

Responsibilities:

• Own the repayments and payments charter end-to-end, including EMI collections, prepayments, retries, refunds, reversals, and reconciliation
• Define product vision, roadmap, and success metrics for repayment flows
• Drive continuous improvement of repayment success rates and reduction in payment failures
• Design intuitive and frictionless repayment journeys across app, web, and reminders (push, SMS, WhatsApp, email)
• Optimize checkout, autopay setup, mandate flows, and fallback mechanisms

Qualifications:

• Prior 4-6 years of experience in Product Management, Tech or related roles
• Prior experience working in startups, fintech/ payments/ lending is a must
• Strong understanding of Indian payment ecosystems
• Prior experience working closely with engineering and design teams
• Data-driven mindset with ability to use metrics to drive decisions
• Excellent communication and stakeholder management skills