Senior Product Manager - KYC Platform

Wibmo Inc.; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

PayU Finance India is looking for a Senior Product Manager to own the KYC Platform, building scalable, modular onboarding infrastructure used across LazyPay, BNPL, and co-lending. You will partner with Compliance, Legal, Engineering, and external bureaus to define reusable components and governance.

Ideal candidates will have 6–9 years in platform product management within fintech/payments, with RBI-regulated experience, strong SQL/data skills, and a track record of vendor management.

Qualifications

• 6–9 years in product management with 2–3 years owning a platform or infrastructure product in fintech/payments.
• Experience in RBI-regulated NBFC or payment ecosystem with compliance focus.
• Can read API docs and discuss system design with engineers.
• Data-driven mindset with ability to run SQL queries and analyze funnels.
• Experience evaluating and onboarding third-party vendors and managing SLAs.
• Think long-term architecture with documentation and backward compatibility.

Responsibilities

• Define and own the KYC Platform roadmap and architecture.
• Abstract KYC flows into reusable components and platform contracts.
• Lead vendor integrations, onboarding, and SLA governance.
• Translate RBI, PMLA, FATF guidelines into product specs.
• Define API specs and developer sandbox for self-serve use.
• Plan for scale to handle 10x volume and new product lines.

Skills

Platform product mgmt

Fintech payments domain

Data-driven decisions

Regulatory/compliance awareness

Vendor & partner management

System design / API thinking

Tools

SQL

Job description

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Build the onboarding backbone that powers every credit product PayU Finance owns.

ABOUT PAYU FINANCE INDIA

PayU Finance India Limited is one of India's fastest-growing digital lending businesses, operating at the intersection of payments, credit, and technology. Through our flagship consumer product LazyPay and a rapidly expanding suite of merchant lending solutions, we serve millions of Indians with instant, responsible credit — making financial access simple, fair, and digital-first.

We are building the credit infrastructure for the next 500 million Indians. As a regulated NBFC backed by Prosus, one of the world's largest technology investors, we combine the agility of a startup with the governance of a regulated financial institution. Our teams solve hard problems in underwriting, platform engineering, compliance, and product — at scale, in real time.

ABOUT THE ROLE

As the Senior Product Manager for KYC Platform at PayU Finance, you will own the end-to-end Know Your Customer (KYC) infrastructure that underpins every lending product we operate — LazyPay consumer credit, merchant lending, BNPL, co-lending, and future lines of business. This is a platform role, not a product feature role. You will think in systems: designing scalable, partner-agnostic KYC journeys that can be configured, extended, and reused across business units. You will work closely with Compliance, Legal, Engineering, Data, and external partners including KYC bureaus, video-KYC vendors, DigiLocker, UIDAI, and banking correspondents. You will set the gold standard for compliant, frictionless onboarding at PayU Finance.

WHAT YOU WILL DO

• Define and own the KYC Platform roadmap: design a modular, API-first KYC platform that serves all internal business units as internal consumers — eliminating duplication and enabling faster product launches.
• Drive platform thinking: abstract KYC flows into reusable components (identity verification, liveness, document parsing, de-dup, risk flagging) and define clear platform contracts for product teams to build on.
• Lead partner integration strategy: evaluate, onboard, and manage integrations with KYC vendors (CKYC, video-KYC, DigiLocker, UIDAI, PAN validation, face-match), negotiate SLAs, and own fallback logic.
• Translate regulatory requirements into product specs: work alongside Compliance and Legal to convert RBI, PMLA, and FATF guidelines into product requirements — including re-KYC cycles, audit trail design, and data retention policies.
• Build with data: define KYC funnel metrics, drop-off analytics, and fraud signals. Use data to reduce onboarding friction while maintaining regulatory thresholds. Continuously A/B test and iterate on the onboarding journey.
• Enable developer experience: define clear API specifications, documentation, and sandbox environments so product and engineering teams across PayU Finance can self-serve on KYC without ad-hoc requests.
• Plan for scale and longevity: architect KYC flows that can handle 10x volume, support new product lines (UPI credit, co-lending, embedded finance), and adapt to evolving RBI regulations without re-engineering from scratch.
• Drive governance: own the KYC health dashboard — approval rates, STP rates, failure categorisation, re-KYC compliance, audit readiness — and present to senior leadership and regulators.

WHAT WE ARE LOOKING FOR

• Platform product experience: 6–9 years in product management with at least 2–3 years owning a platform or infrastructure product — ideally in fintech, payments, or financial services.
• Regulated entity experience: hands-on experience working within an RBI-regulated NBFC, bank, or payment aggregator — you understand what compliance means when there is a penalty for getting it wrong.
• Technical depth: you can read API documentation, review a system design, and hold your own in an engineering discussion. You understand OAuth flows, webhook architectures, and data pipelines.
• Data-driven mindset: you define success with metrics before you build. You are comfortable running SQL queries, interpreting funnel analytics, and building the business case from data.
• Partner management: you have experience evaluating and onboarding third-party vendors, writing integration requirement documents, and managing SLA accountability.
• Long-term systems thinking: you do not build for the next quarter — you design for the next three years. You document architectural decisions and think about backward compatibility, versioning, and deprecation.
• Communication: you can write a one-pager that makes a compliance officer and an engineer agree on priorities. You communicate clearly, escal…

GOOD TO HAVE

• Experience in KYC/AML domain — CKYC, V-CIP, DigiLocker, UIDAI API integrations
• Knowledge of lending workflows: loan origination, credit bureau pulls, underwriting triggers
• Exposure to co-lending or white-label lending platforms
• Familiarity with PMLA, RBI Master Directions on KYC (2016, as updated), and FATF guidelines
• Experience with identity fraud detection, liveness check providers, or device intelligence

WHY PAYU FINANCE?

• Own a platform product that will directly power India's next wave of digital credit — from consumer to merchant to embedded finance
• Work at the intersection of product, compliance, and engineering in one of India's most complex regulatory environments
• Build from the ground up — this role has significant greenfield opportunity to set the architecture, not just maintain it
• Be part of a Prosus-backed, profitable business with the scale of a large company and the decision-making speed of a startup

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