Senior Product Manager

Thumpn Entertainment Pvt. Ltd.; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

thumpN is seeking a Senior Product Manager to own the thumpN app end to end—discovery, buying and retention. You will define the product direction, lead a team of PMs and collaborate with design and engineering across Mumbai and Bangalore.

You have 7+ years in product with consumer app ownership, shipping at scale in India, and a track record improving conversion and retention. This role demands strong communication and impact across two cities.

Qualifications

• 7+ years in product, with at least 3 owning a consumer app end to end.
• Built consumer apps at scale in India.
• Owned a checkout or buy flow where conversion and reliability mattered.
• Moved retention or engagement and can explain what worked and what didn’t.
• Managed product managers or APMs.

Responsibilities

• Own the homepage and app experience to reflect who the user is and what comes next.
• Build personalised discovery, onboarding and recommendations.
• Collaborate with AI integration to fit the AI agent in the app.
• Improve the buy flow across devices for faster, more reliable transactions.
• Own downloads, retention, engagement and loyalty with defined metrics.
• Lead and grow a team of product managers and coordinate with design, engineering and marketing across Mumbai and Bangalore.

Skills

Product leadership

Consumer app ownership

Retention & engagement

Team management

AI / conversational product

Personalisation / recommendations

Live events / ticketing

Clear written communication

Job description

Senior Product Manager

Own the thumpN app end to end: discovery, buying, and bringing people back.

WHY THIS ROLE EXISTS

thumpN powers some of India's biggest live event on-sales. As we grow, the consumer app needs one senior owner who ties discovery, buying and retention into a single product. You'll set the direction for the app, lead a team of product managers and ship with design and engineering. Expect high ownership, quick decisions and short paths to users.

WHAT YOU’LL ACTUALLY DO

App and Discovery

• Own the homepage and app experience, so every visit reflects who the user is and what's next for them

• Build personalised discovery, from playful onboarding to recommendations people act on

• Work with the Shadow lead on how our AI agent fits into the app

Transactions and Growth

• Make the buy flow (event page, seat maps, checkout, referral) faster and more reliable on every device

• Own downloads, retention, engagement and loyalty, with metrics you set and report on

Team & Collaboration

• Lead and grow a team of product managers

• Partner with design, engineering and marketing across Mumbai and Bangalore
  

WHAT YOU BRING

Specific experience, not vague credentials

Required

• 7+ years in product, with at least 3 owning a consumer app end to end

• Built consumer apps at scale in India

• Owned a checkout or buy flow where conversion and reliability both mattered

• Moved retention or engagement, and can explain what worked and what didn't

• Managed product managers or APMs

Preferred

• Experience in live events, ticketing, entertainment, travel or a similar consumer category

• Shipped an AI or conversational product to real users

• Personalisation or recommendations work: onboarding, user profiles, ranked feeds

• Campaign-led app experiences built with marketing

NON-NEGOTIABLES

You've owned a consumer app's numbers, not just its features. This role is judged on retention and conversion, not output.

You've led product managers. You'll run a team from day one, with no time to learn people management on the job.

You write clearly. Specs and decisions move between two cities; if they need a call to be understood, work stalls.

You take direction and push back with evidence. You'll work closely with a strong design lead, as a partner rather than an order-taker.

You're based in Mumbai and can travel to Bangalore regularly. The team works across both cities.