Senior Product Manager | Live Events and Ticketing Platform

Katapult; Maharashtra; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

thumpN is seeking a Senior Product Manager to own the app end-to-end, spanning discovery, buying and retention. You will set the product direction, lead a team of PMs, and collaborate with design and engineering across Mumbai and Bangalore.

You will optimize the homepage, personalize discovery, and integrate an AI agent into the app, while shipping a fast, reliable checkout and growth features that drive retention and engagement.

Qualifications

• 7+ years in product management with consumer app ownership.
• Experience building consumer apps at scale in India.
• Proven track record owning a checkout/buy flow.
• Demonstrated ability to boost retention/engagement.

Responsibilities

• Own the app end-to-end: discovery, buying and retention.
• Lead homepage and discovery experiences with personalization.
• Integrate AI agent features within the app in collaboration with the Shadow lead.
• Drive growth, downloads and engagement with measurable outcomes.

Skills

App ownership

Checkout flow

Retention strategies

Team leadership

Job description

Company: thumpN

thumpN is an AI-native discovery and ticketing platform that unifies discovery, ticketing, and on-ground tools for fans, artists, venues, and promoters.

Senior Product Manager

7+ years of experience

Location: Versova, Mumbai

Full-time, in-office role.

Company: thumpN

thumpN is an AI-native discovery and ticketing platform that unifies discovery, ticketing, and on-ground tools for fans, artists, venues, and promoters.

WHY THIS ROLE EXISTS

Own the thumpN app end to end: discovery, buying, and bringing people back.

thumpN powers some of India's biggest live event on-sales. As we grow, the consumer app needs one senior owner who ties discovery, buying and retention into a single product. You'll set the direction for the app, lead a team of product managers and ship with design and engineering. Expect high ownership, quick decisions and short paths to users.

What You'll Actually Do

App and Discovery

• Own the homepage and app experience, so every visit reflects who the user is and what's next for them
• Build personalised discovery, from playful onboarding to recommendations people act on
• Work with the Shadow lead on how our AI agent fits into the app

Transactions and Growth

• Make the buy flow (event page, seat maps, checkout, referral) faster and more reliable on every device
• Own downloads, retention, engagement and loyalty, with metrics you set and report on

Team & Collaboration

• Lead and grow a team of product managers
• Partner with design, engineering and marketing across Mumbai and Bangalore

Required

WHAT YOU BRING

• 7+ years in product, with at least 3 owning a consumer app end to end
• Built consumer apps at scale in India
• Owned a checkout or buy flow where conversion and reliability both mattered
• Moved retention or engagement, and can explain what worked and what didn't
• Managed product managers or APMs

Preferred

• Experience in live events, ticketing, entertainment, travel or a similar consumer category
• Shipped an AI or conversational product to real users
• Personalisation or recommendations work: onboarding, user profiles, ranked feeds
• Campaign-led app experiences built with marketing

NON-NEGOTIABLES

You've owned a consumer app's numbers, not just its features. This role is judged on retention and conversion, not output.

You've led product managers. You'll run a team from day one, with no time to learn people management on the job.

You write clearly. Specs and decisions move between two cities; if they need a call to be understood, work stalls.

You take direction and push back with evidence. You'll work closely with a strong design lead, as a partner rather than an order-taker.

You're based in Mumbai and can travel to Bangalore regularly. The team works across both cities.

Skills: ticketing,analytics,product management,app