Senior Product Manager

NicheHR Global; India; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

NicheHR Global in India seeks a Senior Product Manager for Platform & Integrations to own the vision, strategy, and execution of our integrations ecosystem, including POS, third‑party ordering, loyalty, and payments. You will translate complex API specifications into scalable solutions and lead a team of product managers.

This role covers defining a multi-year strategy, building a roadmap, collaborating with engineering, and presenting to executives.

Qualifications

• Experience launching complex technical products like platforms or APIs.
• Strong ability to translate API specs into user stories and requirements.
• Experience leading product teams and mentoring PMs.
• Experience in agile environments.
• Experience in restaurant SaaS is a plus.

Responsibilities

• Define and champion a clear, multi-year product vision and strategy for the platform and integrations.
• Mentor and develop at least one direct report, fostering a culture of excellence and growth.
• Conduct market, customer, and competitive analysis to identify integration opportunities and unmet needs.
• Develop and manage a product roadmap balancing infrastructure, new integration development, and long-term goals.
• Translate complex API specs into detailed user stories, functional requirements, and business solutions.
• Oversee end-to-end product development lifecycle for all integrations, from discovery to launch and iteration.
• Collaborate with engineering to build scalable, reliable platform services and integrations.
• Own relationships with external integration partners, ensuring smooth interoperability.

Skills

APIs

Platform integrations

Team leadership

Stakeholder management

Agile

AI tools usage

Education

Bachelor's degree in a related field

Job description

Senior Product Manager, Platform & Integrations

As the Senior Product Manager for Platform & Integrations, you will own the vision, strategy, and execution of our entire integrations ecosystem. This is a highly technical, strategic role responsible for owning all aspects of our platform integrations, including Point-of-Sale (POS) systems, third-party ordering platforms, loyalty systems (TPLS), and payment solutions. You will lead a team of product managers and translate complex API specifications into elegant, scalable business solutions that fuel our growth and serve as the foundation of our product offering.

Essential Job Functions:

Product Strategy & Leadership:

• Define and champion a clear, multi-year product vision and strategy for the platform and integrations, aligned with overall business objectives.
• Mentor and develop at least one direct report, fostering a culture of excellence and growth within the product team.
• Conduct thorough market, customer, and competitive analysis to identify new integration opportunities and unmet needs.
• Develop and manage a product roadmap that balances foundational infrastructure projects, new integration development, and long-term strategic goals.
• Effectively present product strategy, insights, and recommendations to the executive leadership team and other key stakeholders.
• Demonstrate expert technical acumen by translating complex API specs and technical documentation into detailed user stories, functional requirements, and business solutions.
• Oversee the entire product development lifecycle for all integrations, from initial discovery and technical design to launch and iteration.
• Collaborate closely with engineering to build scalable, reliable, and high-quality platform services and integrations.
• Proactively identify and resolve potential issues, risks, and dependencies across multiple internal and external systems to ensure seamless integration.
• Own the relationship with external integration partners, ensuring smooth implementation and interoperability.
• Clearly communicate product vision, strategy, and roadmap to stakeholders across the organization.
• Build strong relationships with cross-functional teams, including engineering, design, marketing, and sales.
• Act as a subject matter expert and advocate for the customer within the organization.
• Effectively present product updates, insights, and recommendations to leadership and stakeholders
• Define and track key performance indicators (KPIs) for platform health, integration performance, and product success.
• Use data-driven insights to optimize the product, prioritize features, and make sound investment decisions.
• Act as the subject matter expert and primary advocate for the platform and its critical role within the organization.
• Build strong, collaborative relationships with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful launches.

Requirements:

• Bachelor's Degree in a related field is preferred.
• 8+ years of experience in software product management, with a significant portion in a technical or platform-focused role.
• Strong consideration will be given to candidates with experience in restaurant SaaS
• Proven track record of launching and managing successful, complex technical products, such as platforms, APIs, or large-scale integrations.
• Demonstrated ability and commitment to leveraging AI tools to perform job duties; this is a requirement for every team member at the company.
• Demonstrated experience managing and mentoring product managers.
• Expert-level technical acumen with a deep understanding of APIs, system integration patterns, and platform architecture.
• Experience working in an agile environment.
• Excellent analytical skills with a proven ability to derive insights from both quantitative and qualitative data.
• Exceptional collaboration, communication, and cross-functional partnership skills.
• Strong business and financial acumen.
• Strong presentation skills with executive presence.
• Flexibility to work during US hours at least till 5 pm ET is essential for this role.