Senior Product Manager, Platform & Integrations

Checkmate; India; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

Checkmate is seeking a Senior Product Manager for Platform & Integrations to own the vision, strategy, and execution of the integrations ecosystem, including POS, third-party ordering, loyalty, and payments. You will translate API specs into scalable solutions and lead a team of PMs to drive growth.

The role requires 8+ years in software product management with a strong technical focus, experience with APIs, and a track record of launching complex platforms.

Qualifications

• Bachelor's degree preferred in a related field.
• 8+ years of software product management experience, with a technical or platform focus.
• Experience in restaurant SaaS is a strong plus.
• Proven track record of launching complex platforms, APIs, or large-scale integrations.
• Experience mentoring product managers and collaborating with cross-functional teams.
• Demonstrated ability to leverage AI tools in the role.
• Excellent presentation and executive storytelling skills.

Responsibilities

• Define a multi-year vision and strategy for the platform and integrations.
• Mentor and develop at least one direct report.
• Conduct market, customer, and competitive analysis to identify integration opportunities.
• Develop and manage a product roadmap balancing infrastructure and integration work.
• Present strategy and recommendations to the executive team and stakeholders.
• Translate API specifications into user stories and requirements.
• Oversee end-to-end lifecycle of integrations from discovery to launch and iteration.
• Collaborate with engineering to build scalable platform services and integrations.
• Identify and resolve risks and dependencies across systems for seamless integration.
• Own relationships with external integration partners for smooth implementations.

Skills

APIs

Platform architecture

Agile

Leadership

Cross-functional

Data-driven

AI tools

Restaurant SaaS

Education

Bachelor's degree

Job description

As the Senior Product Manager for Platform & Integrations, you will own the vision, strategy, and execution of our entire integrations ecosystem. This is a highly technical, strategic role responsible for owning all aspects of our platform integrations, including Point-of-Sale (POS) systems, third-party ordering platforms, loyalty systems (TPLS), and payment solutions. You will lead a team of product managers and translate complex API specifications into elegant, scalable business solutions that fuel our growth and serve as the foundation of our product offering.

Essential Job Functions:

• Define and champion a clear, multi-year product vision and strategy for the platform and integrations, aligned with overall business objectives.
• Mentor and develop at least one direct report, fostering a culture of excellence and growth within the product team.
• Conduct thorough market, customer, and competitive analysis to identify new integration opportunities and unmet needs.
• Develop and manage a product roadmap that balances foundational infrastructure projects, new integration development, and long-term strategic goals.
• Effectively present product strategy, insights, and recommendations to the executive leadership team and other key stakeholders.

Technical Execution & Integrations:

• Demonstrate expert technical acumen by translating complex API specs and technical documentation into detailed user stories, functional requirements, and business solutions.
• Oversee the entire product development lifecycle for all integrations, from initial discovery and technical design to launch and iteration.
• Collaborate closely with engineering to build scalable, reliable, and high-quality platform services and integrations.
• Proactively identify and resolve potential issues, risks, and dependencies across multiple internal and external systems to ensure seamless integration.
• Own the relationship with external integration partners, ensuring smooth implementation and interoperability.

Data-Driven Optimization & Communication:

• Define and track key performance indicators (KPIs) for platform health, integration performance, and product success.
• Use data-driven insights to optimize the product, prioritize features, and make sound investment decisions.
• Act as the subject matter expert and primary advocate for the platform and its critical role within the organization. Build strong, collaborative relationships with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful launches.

Requirements :

• Bachelor's Degree in a related field is preferred.
• 8+ years of experience in software product management, with a significant portion in a technical or platform-focused role.
• Strong consideration will be given to candidates with experience in restaurant SaaS.
• Proven track record of launching and managing successful, complex technical products, such as platforms, APIs, or large-scale integrations.
• Demonstrated ability and commitment to leveraging AI tools to perform job duties; this is a requirement for every team member at the company.
• Demonstrated experience managing and mentoring product managers.
• Expert-level technical acumen with a deep understanding of APIs, system integration patterns, and platform architecture.
• Experience working in an agile environment.
• Excellent analytical skills with a proven ability to derive insights from both quantitative and qualitative data.
• Exceptional collaboration, communication, and cross-functional partnership skills.
• Strong business and financial acumen.
• Strong presentation skills with executive presence.
• Flexibility to work during US hours at least till 5 pm ET is essential for this role.