Senior Product Associate

JPMorgan Chase Bank; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

JPMorgan Chase Bank in Hyderabad, India, seeks a Senior Product Associate in Business Banking to drive product development and optimization guided by user research and customer feedback. You will shape the future of our products by collaborating with cross-functional teams and delivering innovative features that provide clear value to customers.

You will translate business needs into epics and user stories, manage the backlog, and work closely with Engineering, Design, and other stakeholders to

Qualifications

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Developing knowledge of data analytics and data literacy.
• Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan.
• Working knowledge of modern data platforms, UI catalog, and data quality tooling.
• Transform business requirements at epic level to strong technical requirements at story level.
• Experience with AI integration and collaborating with AI prompt engineers.
• Demonstrated work on AI-enabled or data-assisted products (assistive UIs, recommendations, retrieval/search, or workflow copilots).
• Practical familiarity with responsible AI principles (transparency, user control, error states) and governance processes.
• Hands-on experience with Jira and agile product development/software delivery lifecycle practices

Responsibilities

• Partners with the Product Manager to identify new product opportunities reflecting customer and market needs via user research and discovery.
• Plans upstream and downstream implications of new product features on the overall product experience.
• Supports collection of user research, journey mapping, and market analysis to inform the strategic product roadmap.
• Analyzes, tracks, and evaluates product metrics across the product development life cycle.
• Writes requirements, epics, and user stories to support product development with Engineering, Design & others.
• Manages Sprint Backlog, trade-offs, Agile ceremonies & ensures sprint readiness.
• Partners with technology teams, architecture, design and Product teams to refine requirements.

Skills

Product management

Data analytics

Data literacy

Discovery

Requirements definition

Agile

AI integration

Responsible AI

Tools

Excel

PowerPoint

Visio

Tableau

Splunk

Jira

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world s most innovative financial organizations.

As a Senior Product Associate in Business Banking, you contribute to the team by leveraging your expertise in product development and optimisation to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development by working with Engineering, Design & other stakeholders
• Manage Sprint Backlog, Trade-offs, Agile ceremonies & ensures n+2 sprint readiness
• Partner with technology teams, architecture, design and Product teams refine requirements.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle & Developing knowledge of data analytics and data literacy
• Experience in product life cycle activities including discovery and requirements definition
• Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan
• Working knowledge of modern data platforms, UI catalog, and data quality tooling
• Ability to transform business requirements at an epic level to strong technical requirements at a story level & Skilled in Excel, PowerPoint, Visio, Tableau, Splunk, and Jira
• Experience with AI integration and collaborating with AI prompt engineers to deliver AI solutions
• Demonstrated work on AI-enabled or data-assisted products (assistive UIs, recommendations, retrieval/search, or workflow copilots)
• Practical familiarity with responsible AI principles (transparency, user control, error states) and firm controls/governance processes
• Hands-on experience with Jira and agile product development/software delivery lifecycle practices

Preferred qualifications, capabilities, and skills

• Domain expertise in Business Banking
• Emerging knowledge of product release and deployment processes
• Knowledge of Business Banking account opening and shopping flows and underlying services