Senior Process Specialist

DSV Global Business Services; Hyderabad; Hybrid; INR 2,800,000 - 4,000,000; Full time

Benefits offered by this job

Medical Insurance

3:2 Hybrid working

Job summary

DSV Global Business Services in Hyderabad, India seeks a Cutover Lead to own end-to-end cutover strategy for the finance workstream in ERP transformation. You will plan, run mock cutovers, and lead the go-live command centre with clear go/no-go and escalation processes.

The role requires 8–12 years in ERP projects, SAP S/4HANA FI/CO/SD/MM, strong runbook and risk management, and collaboration with multi-vendor teams. We offer a 3:2 hybrid model and extensive healthcare benefits.

Qualifications

• 8–12 years of ERP implementation and cutover experience.
• Bachelor's degree in Engineering/Business/Accounting or equivalent.
• Experience with SAP S/4HANA FI/CO/SD/MM modules.
• Strong knowledge of cutover, hypercare, and release cycles.
• Expertise in JIRA and project coordination.

Responsibilities

• Own end-to-end cutover strategy and plan for finance workstream.
• Lead mock cutovers and dress rehearsals; refine runbooks.
• Run cutover command center during go-live; manage go/no-go and escalation.
• Coordinate across cross-functional teams and vendors to lock sequencing.
• Maintain master cutover runbook; govern version control.
• Manage cutover risks, issues, dependencies; document mitigations.
• Report cutover readiness and live execution to stakeholders.
• Ensure smooth handover to hypercare and BAU.
• Guide Cutover Specialists and review runbook tasks.

Skills

Cutover leadership

Finance processes

Runbook management

Stakeholder communication

Project coordination

Education

Bachelor's degree

PMP/PRINCE2 advantage

Tools

SAP S/4HANA

JIRA

Job description

Roles & Responsibilities

• Cutover Lead-
• Own the end-to-end cutover strategy and plan for the finance workstream task identification, sequencing, dependencies, timelines, ownership and rollback/contingency planning
• Plan and lead mock cutovers and dress rehearsals, capturing learnings and refining timings and the runbook for the final go-live
• Lead and run the cutover command centre / control room during go-live real-time tracking, checkpoint management, go/no-go inputs and escalation handling
• Coordinate across functional, technical, data migration, infrastructure, testing and business teams, plus third-party vendors, to lock cutover sequencing and resolve conflicts
• Maintain the master cutover runbook as a single source of truth and govern version control and signoffs
• Manage cutover risks, issues and dependencies with clear mitigation and decision logs
• Provide leadership and stakeholder reporting on cutover readiness and live execution status
• Ensure a clean handover into hypercare and BAU, including outstanding items and known risks
• Guide and direct Cutover Specialists, allocating activities and reviewing quality of runbook tasks

Key Experience

• Most Important-
• Solid Understanding of finance / record-to-report, order-to-cash, procure-to-pay processes
• Proven experience leading cutover on at least one full-cycle ERP / finance transformation go-live
• Strong cutover planning and runbook management, including mock cutovers / dress rehearsals
• Command-centre / go-live execution leadership with confident go/no-go and escalation handling

Fairly important

• Understanding of finance system landscapes and data migration dependencies
• Knowledge of integrating boundary systems with centralized finance
• Understanding business cutover dependencies and relevant contingencies
• Experience coordinating cross-functional, multi-vendor, onshore/offshore teams
• Senior stakeholder reporting and communication

Least important

• Hands-on technical/configuration work
• Detailed test execution experience

Required Experience

• Bachelor's degree in Engineering/ Business/ Accounting or corresponding experience. PMP/ PRINCE2 an advantage
• 8–12 years’ experience in ERP implementation projects along with considerable cutover experience
• Elementary functional SAP S4HANA knowledge with 3-5 years’ experience preferably within FI, CO, SD, MM
• Strong accounting knowledge
• Understanding of cutover, hypercare and approval phases
• Knowledge of release cycles and country/division-specific requirements
• Understanding of enterprise integration architecture and system landscapes
• Expertise in JIRA
• Strong coordination skills for working with multiple stakeholders, including integration system owners, local finance, Business Change Management, and Group Process Owner teams
• Prior experience in transport and logistics sector is an advantage

Behaviour Skill

• Ownership and resilience through a clean handover to hypercare
• Exceptional planning, sequencing and attention to detail
• Strong stakeholder influence and senior communication
• Risk-aware with sound, fast judgement
• People leadership — able to motivate and coordinate large, distributed teams
• Ability to manage multiple priorities in a fast-paced environment

Location

Hyderabad, India

We offer you

The opportunity to expand your experience in a truly international, world-class company whose philosophy is that your everyday work should be both varied and full of professional challenges, with wide opportunities for constant professional and personal development.

Additionally, we offer the following

• Medical Insurance including family and Parents up to 10 Lakh INR per year
• 2.5 days earned leave per month which is 30 days in a calendar year & 10 days Sick Leave in a year
• 3:2 Hybrid working