Senior Process Administrator

rollsroyce; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Rolls-Royce India in Bengaluru is seeking a detail-oriented Senior Process Administrator to manage the SAP Concur Expense platform and corporate card program. The role ensures accurate expense processing, card administration, reconciliations, user support, compliance, and process improvements.

You will partner with Finance, Accounting, HR, Procurement, and external vendors, support month-end close, and help deliver audits with required documentation and reports.

Qualifications

• Detail-oriented administrator with experience in expense management.
• Experience with SAP Concur Expense platform is preferred.
• Ability to implement process improvements and drive efficiency.
• Strong collaboration across Finance, HR, and Procurement.

Responsibilities

• Administer and maintain the SAP Concur Expense platform.
• Manage the corporate credit card program, including issuances and maintenance.
• Monitor card transactions and reconcile with expense reports.
• Investigate expense and card issues within SLAs.
• Support month-end close with timely expense processing.
• Collaborate with Accounting to resolve disputed transactions.
• Coordinate with card providers on disputes and fraudulent charges.
• Develop training materials and conduct user trainings.
• Maintain SOPs and system documentation.
• Support audits with required documentation and reports.

Skills

Detail orientation

Process improvement

End-user support

Cross-functional collaboration

Tools

SAP Concur

Job description

Job Title: Senior Process Administrator

Job Family: Human Resources

Years of Experience: 4+ yrs

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Summary:

We are looking for a detail-oriented SAP Concur Expense & Corporate Card Administrator to manage the organization's expense management platform and corporate credit card program. The role is responsible for ensuring accurate expense processing, card administration, reconciliations, user support, compliance, and continuous process improvements while partnering with Finance, Accounting, HR, Procurement, and external vendors.

Key Responsibilities:

• Administer and maintain the SAP Concur Expense platform.
• Manage the corporate credit card program, including card issuance, cancellations, replacements, and account maintenance.
• Monitor corporate card transactions and reconcile card feeds with employee expense reports.
• Investigate and resolve expense-related and corporate card issues within agreed service levels.
• Support month-end close activities through timely expense processing and reconciliations.
• Partner with Accounting and Finance teams to resolve unreconciled or disputed transactions.
• Coordinate with card providers to manage disputes, fraudulent transactions, and delinquent accounts.
• Provide end-user support for SAP Concur and expense-related queries.
• Recommend and implement process improvements to enhance efficiency and user experience.
• Maintain documentation for policies, standard operating procedures (SOPs), and system configurations.
• Support internal and external audits by providing required documentation and reports.

Responsibility:

• Administer and maintain the SAP Concur Expense platform.
• Manage the corporate credit card program, including card issuance, cancellations, replacements, and account maintenance.
• Monitor corporate card transactions and reconcile card feeds with expense reports.
• Investigate and resolve expense and corporate card issues in a timely manner.
• Support month-end close activities by ensuring timely expense processing and reconciliation.
• Partner with Accounting to resolve unreconciled or disputed transactions.
• Coordinate with card providers to manage disputes, fraud cases, and delinquent accounts.
• Develop training materials and conduct user training sessions for employees and approvers.
• Recommend and implement process improvements to enhance efficiency and user experience.
• Maintain documentation for policies, procedures, and system configurations.
• Support audits by providing required documentation and reports.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.