Analyst II - SAP Concur

3 Point Hrm; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

3 Point HRM in Gurgaon is seeking an Analyst II to oversee SAP Concur operations and expense governance within a hybrid work model. The role focuses on supporting Concur implementations, adhering to policy, and guiding global admins on process improvements.

You will work with Treasury, FP&A, Accounting, A/R, A/P, Compliance and Audit teams to optimize the Concur environment. The Senior Analyst will manage cross-functional activities, generate reports, and drive initiatives to enhance efficiency

Qualifications

• Bachelor’s degree in Finance, Economics, Business, Information Systems or related field; MBA preferred.
• SAP Concur Advanced Configuration Training or equivalent advanced Concur administration experience.
• Strong knowledge of SAP Concur modules (Expense, Travel, Request and Reporting).
• 3–5 years of hands-on SAP Concur administration, configuration, support, reporting and governance.
• Working knowledge of SAP ERP environments and financial system integrations.

Responsibilities

• Lead Concur operations, provide direction on projects, implementations, and improvements.
• Guide global admins on product/process improvements and system rollout.
• Manage daily processing, troubleshooting, and report writing for Concur.
• Maintain Concur and peripheral interfaces, ensuring data integrity and compliance.
• Collaborate with HR, Finance and Procurement to resolve expense discrepancies and optimize controls.

Skills

SAP Concur

Expense Management

Reporting & Analytics

Excel Proficiency

Global Implementations

Education

Bachelor's degree in Finance or related

MBA (preferred)

Tools

SAP ERP

Concur Admin Tools

MS Excel

Job description

Job Title: Analyst II - SAP Concur

Location: Gurgaon

Shift Timing- 5:30pm - 2:30am

It is a Hybrid role (3 days form office)

SUMMARY OF THE OVERALL JOB

This individual will be primarily responsible for the supporting on the company Concur Expense management program and support Treasury related projects to deliver cross functional expertise and solutions. The Senior Analyst will assist on the successful direction of Concur operations, including global implementations, reporting metrics on associates behavior expense report and company card usage, monitoring compliance to T&E policy and ensuring to satisfy the responsibility of a super Concur admin to provide consulting guidance and be the escalation point with the Concur support and relationship team. This role will interact closely with other Treasury team members, as well as other global Finance functions such as FP&A, Accounting, A/R, A/P, Compliance, Audit and others.

KEY FUNCTIONS / RESPONSIBILITIES

Lead the Concur operations to provide direction on projects, implementations, and improvement initiatives. Provide guidance and expertise to global admins on product or process improvements. Lead and support the rollout and implementation. Strategic leadership abilities to move the Concur function forwards to a global structure. Manage the team of daily processing, troubleshooting and report writing requirements as well as required maintenance of Concur solution and its peripheral solutions and interfaces to enhance, streamline procedures, and to ensure integrity of processes and data. Manage the Concur relationship and contract.

1. SAP CONCUR TECHNOLOGY

• Support the Concur team and company admins in troubleshooting and reporting of associate metrics
• Ensure compliance of expenses to company policy
• Optimize the use of Concur & Credit card banking technology to actively monitor expense activities
• Optimize the use of Concur and support global system Admins
• Train new Concur users on Expense, Travel and Request as needed
• Support leadership/manager and Concur on strategic global objectives
• Support ongoing assessment and implementation of Concur as part of a Global initiative
• Work with international colleagues in the hands on implementation of Concur Expense and Travel
• Perform frequent Audit of employee expense activities and present actions to mgmt and HR as needed
• Partner with HR to facilitate the resolution of employee expense report discrepancies
• Ensure correct expense data files are exported to SAP and correct files as needed
• Determine cost allocations and Debit Note information for proper recording
• Establish audit rules and required policy parameters as needed by organization
• Provide report writing expertise and assistance to company colleagues as needed
• Develop and maintain procedures manuals for Concur processes and provide ongoing training and support to cross functional teams.

2. CARD PROGRAM ADMINISTRATION

• Track and report company card improper use via metrics for management
• Track and report heavy company spend on personal cards via metrics for management
• Administrator for company card programs with complete oversight for proper use
• Manage possible fraud alerts with urgency and communicates to management
• Provides ongoing training to new cardholders on the company program and resources available.
• Ensures proper approvals are obtained for the issuance of all new cards
• Work closely with Concur Administration and Procurement to ensure alignment
• Develop and maintain a Perfect Form Electronic card request and approval environment

EDUCATION AND EXPERIENCE

• Bachelor's degree in Finance, Economics, Business, Information Systems or a related field; MBA preferred.
• SAP Concur Advanced Configuration Training or equivalent advanced Concur administration experience.
• Strong knowledge of SAP Concur Expense, Travel, Request and Reporting modules (preferred).
• 3-5 years of hands-on SAP Concur administration, configuration, support, reporting and process governance experience.
• Working knowledge of SAP ERP environments and financial system integrations.
• Strong understanding of Travel & Expense processes, corporate card administration, expense governance and payment processes.
• Experience supporting global Concur implementations, system enhancements and change management initiatives.
• Experience developing or maintaining audit controls, workflows, approval structures and policy configurations.
• Proficient knowledge of credit card issuing workflows, merchant processing and expense management controls.
• Strong reporting and analytical skills, including advanced Microsoft Excel proficiency.
• Experience working with automation, workflow optimisation or digital process improvement initiatives is desirable.
• SAP knowledge and experience working within multinational environments highly preferred.

WORK ENVIRONMENT

Competencies

Cultivates Innovation Optimizes Work Process Instills Trust Values

Differences Customer Focus

Regards,

Jolly Nayak

3PointHRM