Senior Operations Lead
CY4 Digital Twin & Products and Solutions
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Job summary
CY4 Digital Twin & Products and Solutions in Chennai seeks an experienced Senior Operations Lead to oversee all operational and delivery aspects of projects. You will coordinate across project management, delivery teams, HR, finance and admin to streamline operations and drive profitability.
The role requires 10–14 years of leadership experience in manufacturing, industrial engineering, and digital factory initiatives, with focus on Lean, Six Sigma and Industry 4.0 solutions.
Qualifications
- Bachelor's/Master's degree in mechanical & industrial engineering.
- 10–14 years of experience in operations leadership or related fields.
- Strong leadership, program management and stakeholder management skills.
Responsibilities
- Lead end-to-end delivery of manufacturing and digital transformation projects, ensuring scope, quality, timelines, and budget.
- Drive resource planning, utilization and workforce optimization to maximize productivity and profitability.
- Coordinate across project management, delivery teams, HR, finance and admin to streamline operations.
- Monitor risks, dependencies and mitigation plans; establish governance and KPIs.
- Mentor and develop multidisciplinary engineering and consulting teams; conduct reviews.
- Build strong customer relationships and drive satisfaction and long-term partnerships.
Skills
Education
Tools
Job description
Job Title: Senior Operations Lead
Department: Engineering Services
Qualification: M. Tech/B. Tech ( Mechanical / Automotive/ Industrial Engineering)
Experience: 10-14 years
Employment Type: Full-Time
Location: Chennai
About the Role: The Senior Operations Lead will oversee all operational and delivery aspects of assigned projects, ensuring customer satisfaction, profitability, and process efficiency. This role requires coordination across multiple departments (project management, delivery teams, HR, finance, and admin) to streamline operations, meet deadlines, and drive organizational growth.
- Lead end-to-end delivery of manufacturing and digital transformation projects, ensuring adherence to scope, quality, timelines, and budget.
- Manage multiple projects and teams simultaneously across manufacturing and industrial engineering domains.
- Drive resource planning, utilization, and workforce optimization to maximize productivity and project profitability.
- Monitor project risks, dependencies, and mitigation plans.
- Act as the primary escalation point for resolving project, customer, and operational issues.
- Ensure compliance with organizational delivery standards and governance processes.
- Lead initiatives related to: Manufacturing Engineering, Industrial Engineering, and
- Factory & Production Planning or Similar areas
- Drive continuous improvement initiatives using Lean Manufacturing, Six Sigma, and Industry Best Practices.
- Support implementation of smart manufacturing strategies to improve operational efficiency and productivity.
- Oversee the development and deployment of Digital Twin solutions,3D Digital Factory
- models, and Industry 4.0 technologies
- Collaborate with technical teams to implement automation, IoT, analytics, and digital manufacturing solutions.
- Evaluate and recommend emerging manufacturing technologies and digital transformation opportunities.
- Lead, mentor, and develop multidisciplinary engineering and consulting teams.
- Establish performance objectives, KPIs, and development plans for team members.
- Foster a collaborative, high-performance work environment.
- Conduct performance reviews, coaching sessions, and succession planning activities.
- Resolve team and customer conflicts through effective stakeholder management.
- Build and maintain strong relationships with customers, stakeholders, and executive sponsors.
- Ensure transparent communication regarding project status, risks, and deliverables.
- Conduct governance reviews and executive steering committee meetings.
- Drive customer satisfaction and long-term partnership growth.
- Support proposal development, solution presentations, and customer workshops.
- Identify operational inefficiencies and implement best practices to enhance delivery performance.
- Define and track operational metrics, KPIs, and continuous improvement initiatives.
- Optimize project execution methodologies and resource utilization.
- Manage operational costs and contribute to improved profitability.
- Identify new business opportunities within existing accounts and manufacturing
- domains.
- Collaborate with sales and business development teams to support revenue growth.
- Prepare executive-level reports, dashboards, and performance reviews.
- Present key business insights, project outcomes, and recommendations to senior leadership.
Bachelor's/Master's degree in mechanical & industrial engineering or related fields.
Proven ability to lead large, diverse teams.
Experience with Industrial Engineering, Digital Manufacturing, MS Project, Power BI
Analytical and problem-solving skills to drive improvements.
Strong communication and negotiation abilities.
Ability to handle multiple priorities and high-pressure situations.
Commitment to delivering high-quality results.
Negotiation, People Management, Team Building, Manufacturing, Operations Management, Industrial Engineering, Digital Manufacturing
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