Senior Operations Coordinator [T500-29221]

Guidant Global; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Guidant Global India is seeking an Internal Communications Executive to support the Corporate Communications team in delivering engaging, timely communications across the organisation. You will coordinate activity with regional partners, manage calendars, craft content, design assets in Canva, and distribute email campaigns via HubSpot.

A proactive, organised self-starter with strong stakeholder management and analytics skills will thrive in this fast-paced role, balancing planning, content

Qualifications

• 4+ years' experience in Internal Communications, or a related field.
• Strong organisational and project coordination skills.
• Experience using planning and project management tools such as Monday.com.
• Excellent written communication and editing skills.
• Experience building and managing content within intranet or digital communication platforms.
• Experience creating and distributing email communications using platforms such as HubSpot.
• Strong stakeholder management skills and the ability to build effective working relationships.
• Ability to manage multiple priorities, take ownership and deliver tasks through to completion.
• Strong analytical skills and confidence interpreting engagement data and reporting.
• Experience working with intranet platforms.
• Experience in a global organisation.
• Familiarity with communication measurement and reporting tools.
• Basic understanding of UX, digital content design and accessibility principles.

Responsibilities

• Support the planning and coordination of communications activity across global and regional teams.
• Manage communications calendars, including Monday.com, ensuring activities, deadlines and key milestones are tracked effectively and the team are held accountable.
• Collaborate across regions to coordinate activity and ensure a joined-up approach to communications.
• Support the day-to-day management and continuous improvement of the Pulse intranet, ensuring content, pages and resources remain relevant, accurate and engaging.
• Design, build and maintain intranet pages, ensuring they are visually appealing, user-friendly and easy to navigate.
• Work closely with Oak Engage to troubleshoot issues, implement enhancements and maximise the value of the platform's features and functionality.
• Monitor platform performance, user feedback and analytics, using insights to recommend and implement improvements to the overall user experience.
• Ensure consistent standards across the platform, including branding, accessibility and governance.
• Create, edit and publish content for news articles and campaigns.
• Build, design and distribute email campaigns and newsletters using HubSpot.
• Create visual assets using Canva.
• Support the development of communication materials, templates and resources for global and regional initiatives.
• Manage internal communication channels and engagement.
• Report on engagement analytics and KPIs.
• Share best practices across regions.

Skills

Internal Communications

Project coordination

Written communication

Editing

Intranet content

HubSpot

Stakeholder management

Multitasking

Analytics

Intranet platforms

Global experience

Measurement tools

UX basics

Tools

Monday.com

Canva

HubSpot

Job description

Guidant Global delivers dynamic, tailored workforce solutions that empower businesses to thrive in ever-evolving markets. Through our MSP, RPO, Direct Sourcing, Services Procurement and Consulting services, we help organizations find, engage, and manage the best permanent and contingent talent across the globe.

Part of Impellam Group, we champion A Better Way, a people-first approach that integrates deep industry expertise with advanced technology. Our technology turns workforce complexity into clarity, with real-time insights that support smarter talent decisions at scale.

With over 1.5 million STEM and professional experts in our network across 80+ countries, we don't just solve today's challenges. We're helping to shape the workforce of tomorrow.

About Guidant Global India:

At Guidant Global India, we play our part in shaping the future of work by powering recruitment and support services for Guidant teams across APAC and wider global markets. As a strategic delivery hub and global capability center, we partner with stakeholders worldwide to raise quality, strengthen compliance, and deliver consistently at scale.

We're not standing still. We're building deeper capability in-house, taking ownership of the work that matters most, and designing an agile, future-ready delivery model built for where the business is heading next. Join us, and you'll be part of a people-first team that's expert, ambitious, and collaborative, delivering A Better Way, every day.

About the Role:

The Internal Communications Executive plays a key role in supporting the Corporate Communications team to deliver engaging, effective and impactful communications across the organisation.

Working closely with regional Internal Communications Business Partners and key stakeholders, you will help coordinate communications activity, maintain channel effectiveness, and ensure projects and campaigns are delivered smoothly and on time.

This is a varied role combining communications planning, channel management, content creation, design, analytics and stakeholder support. You will help keep the team organised and on track, supporting the management of communications calendars and priorities across regions while identifying opportunities to enhance engagement and improve the employee experience.

The role is ideal for a proactive self-starter who enjoys taking ownership, thrives in a fast-paced environment, has strong organizational skills, and can balance planning, coordination, content and creative execution.

Key Responsibilities:

Communications Planning & Team Support:

• Support the planning and coordination of communications activity across global and regional teams.
• Manage communications calendars, including Monday.com, ensuring activities, deadlines and key milestones are tracked effectively and the team are held accountable.
• Collaborate across regions to coordinate activity and ensure a joined-up approach to communications.
• Support the day-to-day management and continuous improvement of the Pulse intranet, ensuring content, pages and resources remain relevant, accurate and engaging.
• Design, build and maintain intranet pages, ensuring they are visually appealing, user-friendly and easy to navigate.
• Work closely with Oak Engage to troubleshoot issues, implement enhancements and maximise the value of the platform's features and functionality.
• Monitor platform performance, user feedback and analytics, using insights to recommend and implement improvements to the overall user experience.
• Ensure consistent standards across the platform, including branding, accessibility and governance.

Content & Creative Support:

• Support the creation, editing and publishing of content for news articles, campaigns and colleague communications.
• Build, design and distribute email campaigns and newsletters using HubSpot, ensuring content is engaging, well-presented and targeted to the right audiences.
• Create visual assets using Canva or similar tools, including banners, graphics, email assets and intranet visuals.
• Support the development of communication materials, templates and resources for global and regional initiatives.

Communications Channels & Engagement:

• Support the management and continuous improvement of internal communication channels, including the Pulse intranet, newsletters and email communications.
• Work with Regional Internal Communications Business Partners to ensure communications are effectively delivered across all regions.
• Share best practice across regions to ensure communications are engaging, consistent and aligned to communications objectives.
• Monitor and report on engagement analytics across the Pulse intranet, HubSpot email campaigns and other internal communication channels.
• Track performance against communications objectives and KPIs, providing regular insights and recommendations.
• Identify opportunities to improve communications processes, planning approaches and channel performance.
• Use analytics, colleague feedback and industry best practice to suggest enhancements that improve reach, engagement and the overall employee experience.

Skills & Experience:

• 4+ years' experience in Internal Communications, or a related field.
• Strong organisational and project coordination skills.
• Experience using planning and project management tools such as Monday.com.
• Excellent written communication and editing skills.
• Experience building and managing content within intranet or digital communication platforms.
• Experience creating and distributing email communications using platforms such as HubSpot.
• Strong stakeholder management skills and the ability to build effective working relationships.
• Ability to manage multiple priorities, take ownership and deliver tasks through to completion.
• Strong analytical skills and confidence interpreting engagement data and reporting.
• Experience working with intranet platforms.
• Experience in a global organisation.
• Familiarity with communication measurement and reporting tools.
• Basic understanding of UX, digital content design and accessibility principles.

Behaviours:

• Proactive, organised and solutions focused.
• Strong attention to detail and high editorial standards.
• Collaborative and supportive, working effectively across regions and functions.
• Curious and continuously looking for ways to improve communications and employee engagement.
• Comfortable managing multiple priorities in a fast-paced environment.
• Takes ownership, follows through on commitments and delivers high-quality work