Senior Officer Branch Relationship Manager Current Account Consumer Banking Group

DBS Bank; Hassan; In loco; INR 550.000 - 750.000; Tempo pieno

Descrizione del lavoro

DBS Bank Ltd. Hassan region is seeking a Branch Relationship Manager (Current Account) to acquire and manage Emerging Affluent and Affluent clients, drive current account growth, and deepen banking relationships.

You will promote internet and mobile banking, cash management, and wealth products while building a strong acquisition pipeline and ensuring regulatory compliance. Strong sales, networking, and relationship skills are essential.

Competenze

• Minimum 2 years of banking experience.
• Strong knowledge of Current Accounts, Transaction Banking, and liability products.
• Excellent relationship management and communication skills.
• Ability to identify business opportunities and build long-term client relationships.
• AMFI, IRDAI, FEDAI certifications and BCSBI certification are a plus.

Mansioni

• Own and drive NTB Current Account acquisition in the branch catchment, targeting affluent clients.
• Promote Corporate Internet Banking, Mobile Banking approvals, Cash Management Services and related solutions.
• Increase product penetration through Debit Cards, Transaction Banking, and Wealth & Premium Savings products.
• Build an acquisition pipeline via self-sourcing, referrals, branch walk-ins, and local networking.
• Deepen relationships to improve wallet share and balance growth, while driving activation of digital channels.
• Ensure compliance with policies, regulatory requirements, and KYC/Due Diligence during onboarding.
• Deliver high-standard customer service and efficient operations, including doorstep banking where applicable.

Conoscenze

NTB acquisition

Relationship management

Sales & cross-sell

Digital banking adoption

Network & referrals

Descrizione del lavoro

Job Description

Role Summary

The Branch Relationship Manager (Current Account) is responsible for acquiring and managing Emerging Affluent and Affluent customers, driving Current Account growth, deepening customer relationships, and maximizing product penetration through cross-sell and up-sell of DBS products and services. The role offers significant opportunities for career growth and business impact.

Key Requirements

• Own and drive New-to-Bank (NTB) Current Account acquisition by consistently sourcing and onboarding high-quality clients within the branch catchment area, with a strong focus on affluent customer segments.
• Promote and drive adoption of Corporate Internet Banking, Mobile Banking approvals, Cash Management Services, Bulk Payment Solutions, POS/Android POS, QR & Soundbox solutions, Sweep-in/Sweep-out and Fixed Float Deposit structures.
• Increase product penetration through Debit Cards, Collection Solutions, Transaction Banking products, and Wealth & Premium Savings propositions for promoters and family banking relationships.
• Build and execute a strong acquisition pipeline through self-sourcing, referrals, branch walk-ins, local area prospecting, corporate engagement activities, and community networking.
• Deepen relationships with existing customers to improve wallet share, customer retention, and balance growth.
• Drive activation and utilization of digital channels including Internet Banking, Mobile Banking, Online Mutual Funds, Debit Cards, and other e-channel solutions.
• Enhance Savings Book growth and acquire new-to-product customers to improve portfolio profitability and coverage.
• Ensure compliance with internal policies, regulatory requirements, risk management guidelines, and customer due diligence processes during onboarding.
• Deliver exceptional customer service while maintaining DBS service standards and ensuring efficient operational workflows, including doorstep banking services.

Candidate Profile

• Minimum 2 years of experience in a reputed bank with strong knowledge of banking products and services.
• Good understanding of Current Accounts, Transaction Banking, Cash Management, Liability Products, and Cross-Sell Opportunities.
• Strong local market knowledge and awareness of competition trends.
• Excellent relationship management, communication, sales, and networking skills.
• Ability to identify business opportunities and build long-term customer relationships.
• AMFI, IRDAI, FEDAI certifications and BCSBI certification will be an added advantage.

Preferred Skills & Competencies

• Customer Acquisition
• Relationship Management
• Sales & Business Development
• Current Account & Liability Products
• Digital Banking Solutions
• Compliance & Risk Management

Location: Hassan

Job: Product Sales

Schedule: Regular

Employee Status: Full time