Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking Group

DBS Bank Ltd; Hassan; On-site; INR 600,000 - 850,000; Full time

Job summary

DBS in Hassan, India, is seeking a Senior Officer, Branch Relationship Manager (Current Account) to drive NTB Current Account acquisition and deepen existing customer relationships within the branch catchment. You will promote digital banking channels and cross-sell DBS products to affluent segments.

The role requires strong sales and networking skills, knowledge of transaction banking, and compliance with regulatory guidelines.

Qualifications

• Minimum 2 years of banking experience with knowledge of Current Accounts and related services.
• Strong relationship management, sales and networking abilities to engage clients and promote DBS products.
• AMFI, IRDAI, FEDAI certifications will be an added advantage.

Responsibilities

• Acquire and manage New-to-Bank Current Account customers in the branch catchment.
• Deepen relationships to improve wallet share and portfolio profitability.
• Promote DBS digital channels and cross-sell banking products to affluent segments.

Skills

Customer Acquisition

Relationship Management

Sales & Business Development

Current Account & Liabilities

Digital Banking Solutions

Compliance & Risk Management

Job description

Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking Group### Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking GroupApply: Hassan: Full time: Posted Today: End Date: December 3, 2026 (29 days left to apply): WD90337**Role Summary**The Branch Relationship Manager (Current Account) is responsible for acquiring and managing Emerging Affluent and Affluent customers, driving Current Account growth, deepening customer relationships, and maximizing product penetration through cross-sell and up-sell of DBS products and services. The role offers significant opportunities for career growth and business impact.**Key Requirements:*** Own and drive New-to-Bank (NTB) Current Account acquisition by consistently sourcing and onboarding high-quality clients within the branch catchment area, with a strong focus on affluent customer segments.* Promote and drive adoption of Corporate Internet Banking, Mobile Banking approvals, Cash Management Services, Bulk Payment Solutions, POS/Android POS, QR & Soundbox solutions, Sweep-in/Sweep-out and Fixed Float Deposit structures.* Increase product penetration through Debit Cards, Collection Solutions, Transaction Banking products, and Wealth & Premium Savings propositions for promoters and family banking relationships.* Build and execute a strong acquisition pipeline through self-sourcing, referrals, branch walk-ins, local area prospecting, corporate engagement activities, and community networking.* Deepen relationships with existing customers to improve wallet share, customer retention, and balance growth.* Drive activation and utilization of digital channels including Internet Banking, Mobile Banking, Online Mutual Funds, Debit Cards, and other e-channel solutions.* Enhance Savings Book growth and acquire new-to-product customers to improve portfolio profitability and coverage.* Ensure compliance with internal policies, regulatory requirements, risk management guidelines, and customer due diligence processes during onboarding.* Deliver exceptional customer service while maintaining DBS service standards and ensuring efficient operational workflows, including doorstep banking services.**Candidate Profile*** Minimum 2 years of experience in a reputed bank with strong knowledge of banking products and services.* Good understanding of Current Accounts, Transaction Banking, Cash Management, Liability Products, and Cross-Sell Opportunities.* Strong local market knowledge and awareness of competition trends.* Excellent relationship management, communication, sales, and networking skills.* Ability to identify business opportunities and build long-term customer relationships.* AMFI, IRDAI, FEDAI certifications and BCSBI certification will be an added advantage.**Preferred Skills & Competencies*** Customer Acquisition* Relationship Management* Sales & Business Development* Current Account & Liability Products* Digital Banking Solutions* Compliance & Risk Management**Location:**Hassan**Job:**Product Sales**Schedule:**Regular**Employee Status:**Full time