Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking Group

DBS Bank Ltd; Bengaluru; In loco; INR 420.000 - 700.000; Tempo pieno

Descrizione del lavoro

DBS in Bengaluru seeks a Senior Officer, Branch Relationship Manager (Current Account) to acquire and manage Emerging Affluent and Affluent clients, drive Current Account growth, and deepen relationships through cross-sell of DBS products.

The role emphasizes relationship management, local market knowledge, and adherence to risk and regulatory guidelines while delivering high-quality customer service and efficient operations within the branch.

Competenze

• Minimum 2 years of experience in a reputed bank with knowledge of banking products and services.
• Strong understanding of Current Accounts, Transaction Banking, Cash Management and cross-sell opportunities.
• Excellent relationship management, communication, and networking skills.
• AMFI, IRDAI, FEDAI certifications and BCSBI certification will be an added advantage.

Mansioni

• Own and drive NTB Current Account acquisition within the branch catchment.
• Promote Corporate Internet Banking, Mobile Banking, Cash Management and related solutions.
• Increase wallet share through Debit Cards, Transaction Banking and Wealth products.
• Develop an acquisition pipeline via self-sourcing, referrals and branch activity.
• Deepen relationships to improve retention and portfolio profitability.
• Drive activation of digital channels and doorstep banking services.
• Ensure compliance with policies, regulations, and due diligence during onboarding.

Conoscenze

Customer Acquisition

Relationship Mgmt

Sales Skills

Current Account

Digital Banking

Compliance & Risk

Customer Service

Descrizione del lavoro

Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking Group### Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking GroupApply: Yelahanka: Full time: Posted Today: End Date: December 1, 2026 (27 days left to apply): WD90338**Role Summary**The Branch Relationship Manager (Current Account) is responsible for acquiring and managing Emerging Affluent and Affluent customers, driving Current Account growth, deepening customer relationships, and maximizing product penetration through cross-sell and up-sell of DBS products and services. The role offers significant opportunities for career growth and business impact.**Key Requirements :*** Own and drive New-to-Bank (NTB) Current Account acquisition by consistently sourcing and onboarding high-quality clients within the branch catchment area, with a strong focus on affluent customer segments.* Promote and drive adoption of Corporate Internet Banking, Mobile Banking approvals, Cash Management Services, Bulk Payment Solutions, POS/Android POS, QR & Soundbox solutions, Sweep-in/Sweep-out and Fixed Float Deposit structures.* Increase product penetration through Debit Cards, Collection Solutions, Transaction Banking products, and Wealth & Premium Savings propositions for promoters and family banking relationships.* Build and execute a strong acquisition pipeline through self-sourcing, referrals, branch walk-ins, local area prospecting, corporate engagement activities, and community networking.* Deepen relationships with existing customers to improve wallet share, customer retention, and balance growth.* Drive activation and utilization of digital channels including Internet Banking, Mobile Banking, Online Mutual Funds, Debit Cards, and other e-channel solutions.* Enhance Savings Book growth and acquire new-to-product customers to improve portfolio profitability and coverage.* Ensure compliance with internal policies, regulatory requirements, risk management guidelines, and customer due diligence processes during onboarding.* Deliver exceptional customer service while maintaining DBS service standards and ensuring efficient operational workflows, including doorstep banking services.**Candidate Profile*** Minimum 2 years of experience in a reputed bank with strong knowledge of banking products and services.* Good understanding of Current Accounts, Transaction Banking, Cash Management, Liability Products, and Cross-Sell Opportunities.* Strong local market knowledge and awareness of competition trends.* Excellent relationship management, communication, sales, and networking skills.* Ability to identify business opportunities and build long-term customer relationships.* AMFI, IRDAI, FEDAI certifications and BCSBI certification will be an added advantage.**Preferred Skills & Competencies*** Customer Acquisition* Relationship Management* Sales & Business Development* Current Account & Liability Products* Digital Banking Solutions* Compliance & Risk Management* Customer Service Excellence**Location:**Yelahanka**Job:**Product Sales**Schedule:**Regular**Employee Status:**Full time