Senior Officer

Quest Global; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Quest Global in Bengaluru is seeking an Officer / Sr. Officer – HR to manage critical HR operations for our India and global population. The role focuses on India offboarding processes and GMT, including forex coordination for employees traveling internationally.

The candidate should have 3–6 years of experience in HR operations, strong compliance awareness, and the ability to deliver accurate support in a fast-paced environment. Collaboration with Payroll, Finance, and IT is essential.

Qualifications

• 3–6 years of experience in HR operations, with offboarding and global travel exposure.
• Experience handling compliance-driven HR activities and coordinating with multiple stakeholders.
• Proficient in MS Excel and HR systems such as SAP or Oracle.

Responsibilities

• Manage end-to-end offboarding activities for India employees, including exit formalities, clearance, documentation, and system updates.
• Create and maintain offboarding checklists, timelines, and milestones; monitor progress and follow up.
• Coordinate IT de-provisioning, asset return (laptops, badges, phones) and access revocation across systems.

Skills

HR operations

Compliance

Communication

Tools

MS Excel

SAP

Oracle

Job description

Job Requirements:

Role Summary:

We are seeking a detail-oriented and proactive

We are seeking a detail-oriented and proactive Officer / Sr. Officer – HR to manage critical HR operations for our India and global employee population. This role will primarily focus on India Offboarding processes and GMT, including forex coordination for employees traveling internationally. The position requires strong process discipline, compliance awareness, and the ability to deliver accurate and timely support in a fast-paced environment.

Key Responsibilities:

Global Offboarding Process

• Manage end-to-end offboarding activities for India employees, including exit formalities, clearance, documentation, and system updates.
• Create and maintain offboarding checklists, timelines, and milestones; monitor progress and follow up as needed.
• Coordinate IT de-provisioning, asset return (laptops, badges, phones, etc.) and access revocation across systems
• Ensure compliance with statutory requirements and company policies during separation.
• Coordinate with Payroll, Finance, and IT teams for final settlement and asset recovery.
• Maintain accurate records and generate periodic reports on attrition and exit trends.

GMT (Global Mobility Tool)

• Handle documentation for employees traveling internationally, including visa support letters, travel approvals, and compliance checks.
• Coordinate forex arrangements for employees as per company policy and regulatory guidelines.
• Liaise with travel partners and internal stakeholders to ensure timely processing of travel-related documentation.

Governance & Documentation

• Develop and maintain Standard Operating Procedures (SOPs) for offboarding and GMT processes.
• Ensure audit readiness through accurate record-keeping and adherence to compliance standards.

Stakeholder Management

• Collaborate with HR Business Partners, Finance and Global Mobility teams for seamless execution of processes.
• Act as a point of contact for employees and managers regarding offboarding and travel-related queries.

Continuous Improvement

• Identify opportunities to streamline processes and reduce manual effort.
• Support automation initiatives and contribute to process improvement projects.

Experience

Key Requirements:

• 3–6 years of experience in HR operations, with exposure to offboarding and global travel processes.
• Prior experience in handling compliance-driven HR activities and coordination with multiple stakeholders.

Skills

• Strong knowledge of HR processes and statutory compliance in India.
• Proficiency in MS Excel and HR systems (e.g., SAP, Oracle, or similar).
• Excellent organizational and communication skills.

Behavioural Competencies

• High attention to detail and accuracy.
• Ability to manage multiple priorities and deliver within timelines.
• Service-oriented mindset with strong problem-solving skills.

Skills

• Strong knowledge of HR processes and statutory compliance in India.
• Proficiency in MS Excel and HR systems (e.g., SAP, Oracle, or similar).
• Excellent organizational and communication skills.

Work Experience

• Strong knowledge of HR processes and statutory compliance in India.
• Proficiency in MS Excel and HR systems (e.g., SAP, Oracle, or similar).
• Excellent organizational and communication skills.

Behavioural Competencies

• High attention to detail and accuracy.
• Ability to manage multiple priorities and deliver within timelines.
• Service-oriented mindset with strong problem-solving skills.