Senior Network Engineer

Digital Convergence Technologies; Pune District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Digital Convergence Technologies in Pune is seeking a Senior Network Engineer Executive to provide advanced operational support for enterprise networks, ensuring rapid incident resolution and 24x7 service continuity.

You will lead L2/L3 collaboration, implement changes across routing, switching, firewall, and load balancing, and drive continuous improvement in performance and reliability. Strong troubleshooting, vendor coordination, and automation skills are essential for success.

Qualifications

• 8+ years of experience in network operations/support within large enterprise environments.
• Proven ability to operate in 24x7 global support models with strong ownership and accountability.
• Solid understanding of ITIL processes (Incident, Change, Problem Management) and tools such as ServiceNow.

Responsibilities

• Incident & Event Management: Own and resolve network incidents escalated from L1 or monitoring tools.
• Change Implementation: Execute approved changes across routing, switching, firewall, and load balancing platforms.
• Operations Support: Deliver BAU network operations across LAN, WAN, and data centre environments.
• Escalation & Collaboration: Work closely with L3 SMEs, vendors, and stakeholders, providing clear diagnostics and timely updates during incidents and major outages.
• Service Improvement: Contribute to automation, process optimisation, and knowledge management to enhance operational efficiency.

Skills

Routing & Switching

EIGRP/OSPF/BGP

Firewall expertise

DNS/DHCP

Infoblox/Proxy

Troubleshooting

Monitoring/Automation

Tools

Wireshark

tcpdump

Traceroute

nslookup/dig

Spectrum/NetBrain/Observe

Ansible

Job description

Senior Network Engineer Executive Job Description

Role Summary

The Network L2 Engineer provides advanced operational support for enterprise network infrastructure, ensuring rapid incident resolution, service stability, and execution of network changes within a 24x7 global operations model. The role requires strong technical troubleshooting capabilities and close collaboration with L1, L3 teams, and vendors to maintain network performance and meet agreed SLAs.

Key Responsibilities

• Incident & Event Management: Own and resolve network incidents escalated from L1 or monitoring tools, ensuring timely service restoration and proactive remediation of network events.
• Change Implementation: Execute approved changes across routing, switching, firewall, and load balancing platforms in line with governance and risk controls.
• Operations Support: Deliver BAU network operations across LAN, WAN, and data centre environments, ensuring high availability and performance.
• Escalation & Collaboration: Work closely with L3 SMEs, vendors, and stakeholders, providing clear diagnostics and timely updates during incidents and major outages.
• Service Improvement: Contribute to automation, process optimisation, and knowledge management to enhance operational efficiency and reduce repeat incidents.

Key Technical Skills

• Networking: Strong expertise in routing (EIGRP, OSPF, BGP) and switching (Cisco ACI, NX-OS, VLANs, VPC, HSRP/VRRP, Catalyst, ASR/CSR).
• Security: Hands‑on experience with enterprise firewalls (Fortigate preferred, Checkpoint/Juniper).
• Load Balancing: Working knowledge of F5 LTM/GTM, VIPRION, and application traffic management concepts (VIPs, pools, SNAT, SSL/PKI).
• DNS/HDCP & Proxy: Infoblox DNS/DHCP, Proxy technologies (Zscaler/Bluecoat), and basic automation/scripting.
• Troubleshooting: Proficiency with diagnostic tools (Wireshark, tcpdump, traceroute, nslookup, dig, etc.) for network and application connectivity issues.
• Monitoring & Tools: Experience with network monitoring and automation tools (e.g., Spectrum, NetBrain, Observe, Ansible).

Experience & Profile

• 8+ years of experience in network operations/support within large enterprise environments.
• Proven ability to operate in 24x7 global support models with strong ownership and accountability.
• Solid understanding of ITIL processes (Incident, Change, Problem Management) and tools such as ServiceNow.
• Strong analytical, communication, and stakeholder management skills, with the ability to perform under pressure.
• BFSI domain exposure is advantageous.