Senior Manager – Workforce Strategy, Operations & Fulfillment

BlitzenX; Hyderabad; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A leading tech services company in Hyderabad is looking for an experienced professional to oversee the entire hiring lifecycle, including onboarding and deployment readiness. The ideal candidate will have 8-12 years of experience in workforce operations or HR operations, and will possess strong data analysis skills. This role requires comfort in making operational decisions and the ability to manage high-volume hiring efficiently. The company offers a dynamic work environment focused on execution-first workforce ownership.

Qualifications

• 8–12 years of experience in workforce operations or HR operations.
• Proven track record in executing high-volume hiring.
• Highly data-driven; capable of managing dashboards.

Responsibilities

• Own the hiring lifecycle from demand intake to onboarding.
• Drive recruiters to achieve time-to-fill and quality benchmarks.
• Deliver weekly and monthly reports on recruitment metrics.

Skills

Workforce operations

Data analysis

High-volume hiring

Operational decision-making

Job description

Overview

You are accountable for making sure the right people are hired, onboarded, and deployed on time. This is ownership, not coordination. Failures in hiring velocity, offer-to-join conversion, or onboarding SLAs are your failures, not recruiters’ or leadership’s.

This is not HR generalist work. Not engagement programs. Not policy management. This is execution-first workforce ownership.

What You Own (End-to-End)

Hiring Pipeline & Execution

Full ownership of hiring lifecycle: demand intake, prioritization, offer release, offer-to-join tracking, and conversion.

Drive recruiters and partners to meet time-to-fill and quality SLAs.

Reset unrealistic hiring plans with data-driven guidance; challenge leadership assumptions if required.

Onboarding & Deployment Readiness

Ensure all hires are fully ready for deployment on Day 1.

Own cross-functional coordination: system access, compliance, documentation, and delivery alignment.

Reduce offer-to-billable cycle aggressively; remove blockers proactively.

Operational Reporting & Metrics

Maintain real-time workforce dashboards covering hiring progress, joiner timelines, and onboarding SLAs.

Deliver weekly and monthly reports to leadership with insights and actionable recommendations.

Identify bottlenecks and implement process improvements without needing permission.

Process Ownership

Standardize and enforce hiring and onboarding processes.

Own accuracy and compliance of HR data.

Make decisions without waiting for approvals; escalate only with solutions.

Required Experience & Profile

• 8–12 years in workforce operations, HR operations, or talent fulfillment, preferably in IT services, consulting, SI, or staff augmentation
• Proven ability to own execution for high-volume hiring and onboarding
• Highly data-driven; able to create, maintain, and act on dashboards
• Comfortable making operational decisions without explicit approvals
• Experience scaling operations across dual orgs or multi-practice teams