Senior Manager - Service Strategy & Digital Transformation

Schneider Electric; Chennai District; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Professional development and coaching

Supportive team environment

Autonomy to manage territory

Job summary

Lauritz Knudsen Electrical and Automation in Chennai seeks a Sr. Manager - Service Strategy & Digital Transformation to lead digital initiatives and service strategy across automation solutions.

The role requires 5–8 years in product selection, technical support, and commissioning of automation products such as drives, PLCs, relays and software. You will drive retrofit opportunities and collaborate with partners for deployment.

Qualifications

• 5–8 years in product selection, technical support and commissioning of automation products like drives, PLCs, relays and software solutions.
• Experience with connected digital solutions and customer-facing deployments.
• Exposure to PSUs and large-scale automation projects.

Responsibilities

• Business development for retrofit/upgrade and modernization of digital and automation products and systems.
• Visit customers with service teams and partners to present retrofit/upgrade solutions.
• Support solution partners in deriving bill of materials for retrofit/upgrade projects.
• Provide technical support to service centres and partners for selection and installation of connected switchgear and digital automation products.
• Visit sites for on-site technical support during commissioning.
• Sales and marketing of automation, connected products, software and peripherals.
• Focus on increasing topline and bottomline through digital and connected solutions.

Skills

Automation products knowledge

Technical support

Commissioning

VFD/PLC/HMI/Servo

Modbus/TCP/IP/Ethernet

Tools

EMS/PMS software

Job description

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

Designation: Sr.Manager - Service Strategy & Digital Transformation – Chennai

Experience: 5 to 8 years experience in Product Selection ,Technical Support & Commissioning of Automation Products like Drives ,PLC, Relays & Software Solutions and connected products to customers and various PSUs

Key Responsibilities:

1. Business Development for Retrofit/Upgrade & Modernisation of Digital & Automation products & systems/solutions.
   2. Visit customers along with Service team/Service centres/Modernization Solution partners & independently to showcase/explain Retrofit/Upgrade/Modernisation solutions.
   3. Support to Solution Partners for deriving Bill of material for a system to be retrofitted/ Upgraded.
   4. Providing technical support to Service centres/Solution partners for Selection/installation of connected Switchgear & Digital, Automation products.
   5. Visit sites for technical support during commissioning.
2. Sales & Marketing of Automation/Connected Products & Software + Peripherals
3. Focus to Increase Topline & Bottomline through Digital & connected products & Solutions

Required Skills:

1. Programming & Commissioning Knowledge of Automation Products (VFD, SS, PLC, HMI, Servo etc)
2. Integration of Products with EMS/PMS Software
3. Development of Control Logic using various ladder logics, Functional Block Diagrams, Flow Charts, Languages, etc
4. Technical Expertise in Communication Protocols like Modbus, TCP/IP, Ethernet, Profibus, Profinet, IEC61850, etc
5. Sound Knowledge of Market/Zone/Customer Base for operations of Digital Solutions

What's in it for me?

• Meaningful work driving customer success and contributing to sustainability and digital transformation goals
• Professional development and coaching to grow your expertise and advance your sales career
• Supportive team environment where collaboration and innovation are valued
• Autonomy to manage your territory with the backing of a strong internal support network

Rewards designed for you

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you.

* Country-specific programs and initiatives may be available.

At Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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