Senior Manager, Quality

Keka Technologies Private Limited; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Keka Technologies Private Limited is seeking an experienced Quality Manager to lead quality excellence across central kitchens, bakeries, and cloud kitchens. You will establish, implement, and monitor quality systems, SOPs, and compliance frameworks to ensure safe, high-quality products.

This leadership role requires strong knowledge of QA/QC in the food industry, regulatory compliance, training, and the ability to design centralized quality operations across multiple sites.

Qualifications

• Bachelor’s/Master’s degree in Food Technology or related field.
• 6+ years of experience in QA/QC, preferably in F&B, QSR, or large-scale food production setups.
• Strong understanding of food safety standards, HACCP, ISO, and regulatory frameworks.
• Proven experience in setting up and managing quality systems across multiple units.
• Excellent skills in audit management, vendor compliance, and process improvement.
• Strong leadership, training, and communication skills.

Responsibilities

• Lead the QA/QC function across central kitchens, bakeries, and cloud kitchens in assigned regions.
• Develop and implement quality policies, standards, and SOPs to align with regulatory requirements and industry best practices.
• Drive organization-wide quality culture by embedding quality-driven practices at all operational levels.
• Ensure compliance with FSSAI, HACCP, ISO, and other regulatory guidelines.
• Prepare for and lead internal and external audits; ensure vendor compliance with quality standards.
• Establish robust documentation and reporting mechanisms for compliance readiness.
• Actively contribute to the design and rollout of centralized operations for cloud kitchens to improve control and quality consistency.
• Implement testing, control measures, and monitoring systems to track quality KPIs.
• Continuously review and update guidelines and SOPs to incorporate best practices.
• Monitor raw material quality, in-process checks, finished product quality at central kitchens and bakeries.
• Ensure effective QC measures for storage, handling, and dispatch.
• Develop systems to minimize wastage, rejections, and customer complaints.
• Conduct regular training sessions for kitchen staff, vendors, and managers on hygiene, food safety, and quality protocols.

Skills

QA/QC Leadership

Regulatory compliance

Training & development

Communication skills

Multi-location leadership

Education

Food Technology related degree

Job description

We are looking for an experiencedQuality Managerto lead and drive quality excellence across ourCentral Kitchens, Bakeries, and Cloud Kitchens. The role will be responsible forestablishing, implementing, and monitoring quality systems, SOPs, and compliance frameworksthat ensure our customers receive safe, consistent, and high-quality products.

This is a leadership role that requires strong knowledge of QA/QC in the food industry, regulatory compliance, training, and the ability to design and implementcentralized quality operations.

Key Responsibilities

Quality Leadership & Strategy

Lead the QA/QC function across central kitchens, bakeries, and cloud kitchens in assigned regions.

Develop and implementquality policies, standards, and SOPsto align with regulatory requirements and industry best practices.

Drive organization-widequality cultureby embedding quality-driven practices at all operational levels.

Quality Assurance & Compliance

Ensure compliance withFSSAI, HACCP, ISO, and other regulatory guidelines.

Prepare for and leadinternal and external audits; ensure vendor compliance with quality standards.

Establish robust documentation and reporting mechanisms for compliance readiness.

Process & Systems Development

Actively contribute to thedesign and rollout of centralized operationsfor cloud kitchens to improve control and quality consistency.

Implementtesting, control measures, and monitoring systemsto track quality KPIs.

Continuously review and update guidelines and SOPs to incorporate best practices.

Quality Control & Operations Oversight

Monitorraw material quality, in-process checks, finished product qualityat central kitchens and bakeries.

Ensure effective QC measures for storage, handling, and dispatch.

Develop systems to minimize wastage, rejections, and customer complaints.

Training & Capability Building

Conduct regulartraining sessions for kitchen staff, vendors, and managerson hygiene, food safety, and quality protocols.

Build strong awareness aroundquality ownershipat all levels of operations.

Key Requirements

• Bachelor’s/Master’s degree inFood Technology, Microbiology, Food Science, or related field.
• 6+ years of experiencein QA/QC, preferably inF&B, QSR, or large-scale food production setups.
• Strong understanding offood safety standards, HACCP, ISO, and regulatory frameworks.
• Proven experience insetting up and managing quality systemsacross multiple units.
• Excellent skills inaudit management, vendor compliance, and process improvement.
• Strong leadership, training, and communication skills.
• Ability to work infast-paced, multi-location environmentswith high accountability.