Senior Manager - Procurement

Total It Consult; New Delhi; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Total It Consult in Delhi, India, is seeking an experienced Vendor Liaison and Partner Development professional to drive end-to-end partner governance, billing, and key customer relationships. You will expand partner footprints, manage vendor relations, and ensure delivery excellence across geographies.

You will frequently travel to client sites, oversee IT infrastructure alignment, P&L awareness, and collaborate with multiple stakeholders to build a robust partner ecosystem and strengthen the

Qualifications

• 7+ years of experience in vendor liaising and partner development.
• Strong written and oral communication skills.
• Willingness to travel frequently for on-site client delivery.
• Understanding of IT infrastructure and vendor management.
• Experience with desktop, server, network, and telephony equipment.
• Familiarity with vendor P&L concepts.
• Preferred ITIL certification; PMI/IDEAL preferable.

Responsibilities

• End to End Partner management and governance
• Developing new partners to enhance company capabilities/footprints and maintaining GPs
• Partner billing and relationship management
• Manage relationships with customers and vendors to build the brand and the business.
• Campaign and manage new partners to create stronger partnerships.
• Build the organizational network through targeted outreach and strong partner planning.
• Liaise with partners to solve issues
• Analyze and report on partner initiatives, forecast for strategic changes and report on key Metrics.

Skills

Vendor management

Communication skills

Customer support

Travel readiness

P&L understanding

IT infrastructure knowledge

Server & network knowledge

ITIL awareness

Education

Bachelor's degree in IT/Engineering/MBA

Job description

Job Purpose:

The incumbent is responsible for the vendor liaising and partner development Partner billing and relationship management & Managing relationships with customers and vendors to build the brand and the business.

Roles & Responsibilities:

• End to End Partner management and governance
• Developing new partners to enhance companys capabilities/footprints and maintaining GPs
• Highest weightage KPI
• Partner billing and relationship management
• Manage relationships with customers and vendors to build the brand and the business.
• Campaign and manage new partners to create stronger partnerships.
• Build the organizational network through targeted outreach and strong partner planning.
• Liaise with partners to solve issues
• Analyze and report on partner initiatives, forecast for strategic changes and report on key Metrics.

Skills & Abilities:

• Candidate should have good understanding of Desk side desktop Management, maintenance, deployment, and vendor management.
• Should have very strong written and oral communication skills
• Flexibility with respect to time client deliverables need to be met with a Can-do attitude Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
• A significant travel is expected on the job hence should be willing to work in such a role
• Vendor P&L Understanding
• Well versed of desktop technologies and support models (like dedicated FTEs, Dispatch support, scheduled visits etc.)
• Well versed of server, network, and telephony equipment to plan and calculate proper sparing for hardware maintenance. Dell/HP/Major OEMs certified prepared
• All candidates would be expected to have a good understanding of IT Infrastructure, Contract and Vendor Management.
• Experience of managing and leading a geographically and culturally diverse setup

Years of Experience:

7 + years of experience in vendor liaising and partner development.

Professional Certification:

• Preferred ITIL Certified
• Ide/ PMI professional will be preferred

Educational Qualification:

Bachelors degree in IT/ Engineering/MBA or other management qualification from reputed institutes