Senior Manager - Operational Risk (Product & Process Governance)

Fino Payments Bank; Navi Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Fino Payments Bank in Navi Mumbai seeks an experienced risk professional to own end-to-end risk oversight across products, processes and controls. You will drive risk reviews, approvals, and governance implementation while partnering with Business, Operations, Compliance, IT, and Audit to ensure comprehensive risk assessments.

The role emphasizes building and maintaining risk governance systems, dashboards, and MIS, along with RCA analyses, outsourcing risk, and promoting a strong control

Qualifications

• 5+ years of experience in Operational Risk, Internal Control or Process Review with bank or NBFC.
• Certifications such as FRM, ORM, PRM are advantageous.
• Excellent communication and stakeholder management skills.
• Strong MS Office skills (Word, Excel, PowerPoint).

Responsibilities

• Responsible for end-to-end risk oversight covering risk reviews, product/process approvals, controls tracking and governance implementation.
• Drive risk system implementation and automation initiatives to strengthen the ORM framework across the bank.
• Review of products/services/processes from risk perspective and recommend controls/mitigations.
• Partner with Business, Operations, Compliance, IT & Audit teams for end-to-end risk assessments.
• Conduct Risk & Control Assessments; identify and monitor key controls.
• Drive system implementation of risk governance frameworks which includes Product/process approvals, RCSA, loss event capture, KRI monitoring, and issue tracking, etc.
• Drive and maintain governance dashboards and MIS.
• Evaluate operational risks in outsourcing, engagements of clients and partners.
• Assess Root Cause Analysis (RCA) of risk events and track corrective/preventive actions.
• Promote a strong control culture through training, awareness, and policy adherence.

Skills

Stakeholder management

Banking knowledge

RCSA/KRI/loss reporting

Risk governance systems/tools

MIS dashboards

MS Office proficiency

Operational Risk/ Internal Control

FRM/ORM/PRM (advantage)

Tools

Risk management software

Automation tools

Job description

Responsible for end-to-end risk oversight covering risk reviews, product/process approvals, controls tracking and governance implementation. The incumbent will also drive risk system implementation and automation initiatives to strengthen the ORM framework across the bank.

• Review of products/services/processes from risk perspective and recommend controls/mitigations.
• Partner with Business, Operations, Compliance, IT & Audit teams for end-to-end risk assessments.
• Conduct Risk & Control Assessments; identify and monitor key controls.
• Drive system implementation of risk governance frameworks which includes Product/process approvals, RCSA, loss event capture, KRI monitoring, and issue tracking, etc.
• Drive and maintain governance dashboards and MIS.
• Evaluate operational risks in outsourcing, engagements of clients and partners.
• Assess Root Cause Analysis (RCA) of risk events and track corrective/preventive actions.
• Promote a strong control culture through training, awareness, and policy adherence.

• Excellent communication and stakeholder management skills.
• Strong understanding of banking products, operations and regulatory requirements.
• Hands‑on experience in risk assessment frameworks such as RCSA, KRI, and loss reporting, etc.
• Familiarity with risk management systems/tools or automation of risk processes.
• Analytical mindset, attention to detail, and ability to challenge business assumptions & considerations.
• Proficient in Microsoft Office Applications and strong MS word, excel and power-point skills required.
• 5+ years of experience in Operational Risk, Internal Control or Process Review with bank or NBFC.
• Certifications such as FRM, ORM, PRM will be added advantage.