Manager - Operational Risk Management

Creditsaison; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A leading company in the Fintech sector is seeking a Manager – Operational Risk to implement an effective Operational Risk Management framework. The ideal candidate will have an MBA or equivalent qualification, at least 7 years' experience in Operational Risk Management, particularly in the Fintech industry. Responsibilities include developing risk management tools, facilitating risk assessments across various units, and promoting a risk-aware culture. This role promises an engaging opportunity to contribute significantly to risk management processes in a dynamic environment.

Qualifications

• Minimum of 7 years' experience in Operational Risk Management.
• 3-4 years in Fintech/NBFC preferred.
• Strong understanding of the Indian regulatory landscape.

Responsibilities

• Implement Operational Risk Management framework and facilitate workshops for risk identification.
• Develop risk management tools like Key Risk Indicators to monitor effectiveness.
• Stay updated with emerging risks in the Fintech ecosystem.

Skills

Relationship Management

Influence Management

Data Analysis

Communication Skills

Interpersonal Skills

Task Management

Education

MBA / CA / CFA / FRM

Tools

MS Office Suite

GRC Software

Tableau

Job description

Title: Manager – Operational Risk

A) Roles & Responsibilities

• Support in implementing Operational Risk Management framework and facilitate understanding of operational risk requirements across the organization.
• Facilitate workshops & discussions with various business units (e.g., Product, IT, Operations, Finance, Credit, Sales) for risk identification & mitigation.
• Develop & implement risk management tools like Key Risk Indicators, Loss database, etc., to monitor effectiveness of controls & track risk exposure.
• Monitor performance of KRI against management-approved thresholds and report breaches to CRO and risk committees.
• Oversee/track risk incidents, liaise with business for RCA, resolution, and corrective action plan, report updates regarding OR incidents to CRO and risk committee.
• Facilitate the Risk and Control Self-Assessment (RCSA) exercise & oversee implementation of risk mitigation strategies.
• Review new products to identify key operational risks and ensure mitigates/controls are provided by owners.
• Collaborate with Internal Audit, Compliance, IS teams to facilitate cohesive risk management.
• Promote a strong risk-aware culture across the organization by providing training and awareness sessions on Operational Risk.
• Stay updated with emerging risks in the Fintech ecosystem, including regulatory guidelines, data privacy concerns, evolving cyber threats, etc.

B) Experience

• MBA / CA / CFA / FRM with minimum of 7 years' experience in Operational Risk Management, with at least 3-4 years in a Fintech (preferable) / NBFC.
• Demonstrated experience in implementing Operational Risk Management tools (RCSA, KRI, Loss events) for lending products, including digital loans.
• Strong understanding of Indian regulatory landscape pertaining to Fintechs (particularly Operational Risk, Third Party Risk, DPDP Act, IT/IS Risk, Co-Lending, Digital Lending Guidelines, etc.).
• Proficiency in MS Office suite, including data analysis tools. Prior experience with GRC software, Tableau usage is a strong plus.

C) Skills

• Excellent relationship & influence management skills with an ability to collaborate across teams.
• Ability to successfully manage multiple priorities.
• High degree of ownership and ability to complete tasks independently.
• Excellent communication, interpersonal, and articulation skills.