Senior Manager- MICE Sales

SOTC Travel Ltd.; Mumbai; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

SOTC Travel Ltd. is hiring Senior Manager- MICE Sales to lead and grow our MICE business in Mumbai. You will drive strategic sales, build and maintain relationships with corporate clients, and coordinate with Operations for seamless delivery.

The role requires strong leadership, pipeline development, and ability to sign MOUs/SLA while ensuring profitability and adherence to processes. Mumbai-based with a focus on growing market share and client satisfaction.

Responsibilities

• Achieve budgeted sales and revenue targets.
• Developing and sustaining solid relationships with key customers.
• Build pipeline of new customers and maintain Key account relationships to build repeat businesses.
• Align customer requirements to our delivery systems and handover meetings with Operations.
• Build brand value by demonstrating professional practices.
• Ensure client collections are as per the agreed terms and conditions, cash flow management
• Signing of MOU’s / GFO’s / SLA’s for all projects.
• People Managers to periodically review the performance of the sales team.
• People Managers to establish and govern the sales organizations performance management system, which includes allocation of responsibilities, roles, setting right expectations of the team and drive complete accountability with results.
• People Manager to responsibly lead and handle change management.
• Understand the industry best practices and consider implementing them as per business requirement
• Responsible to build strong relationships with key influencers and decision makers across all corporate clients
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Acting as the main point of contact between key clients and internal teams.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Updating sales funnel and participates in regular sales reviews in conjunction with the senior key account management.
• Regular updating of the information / data on the business system for MIS and follow laid down processes under the sales function of MICE Business.
• Submission & collection of important documents (such as GST certificates) to clients / file closing team for better control.
• Focus on innovation and new techniques to penetrate the market.
• Profit optimization to meet the budget.
• Retention of existing accounts.
• Maximize profitability through focus on Cash Flow Management and timely payment collections as per agreement.
• Ensure conversion of leads through various channels.
• Compliance and adherence to operating procedures defined in MICE operations.
• Aerence to operational procedures and compliance requirements as defined by company.

Job description

Please find the JD.

Role- Senior Manager- MICE Sales

Location - Mumbai

Responsibilties:-

• Achieve budgeted sales and revenue targets.
• Developing and sustaining solid relationships with key customers.
• Build pipeline of new customers and maintain Key account relationships to build repeat businesses.
• Align customer requirements to our delivery systems and handover meetings with Operations.
• Build brand value by demonstrating professional practices.
• Ensure client collections are as per the agreed terms and conditions, cash flow management
• Signing of MOU’s / GFO’s / SLA’s for all projects.
• People Managers to periodically review the performance of the sales team.
• People Managers to establish and govern the sales organizations performance management system, which includes allocation of responsibilities, roles, setting right expectations of the team and drive complete accountability with results.
• People Manager to responsibly lead and handle change management.
• Understand the industry best practices and consider implementing them as per business requirement
• Responsible to build strong relationships with key influencers and decision makers across all corporate clients
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Acting as the main point of contact between key clients and internal teams.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Updating sales funnel and participates in regular sales reviews in conjunction with the senior key account management.
• Regular updating of the information / data on the business system for MIS and follow laid down processes under the sales function of MICE Business.
• Submission & collection of important documents (such as GST certificates) to clients / file closing team for better control.
• Focus on innovation and new techniques to penetrate the market.
• Profit optimization to meet the budget.
• Retention of existing accounts.
• Maximize profitability through focus on Cash Flow Management and timely payment collections as per agreement.
• Ensure conversion of leads through various channels.
• Compliance and adherence to operating procedures defined in MICE operations.
• Aerence to operational procedures and compliance requirements as defined by company.