Senior Manager MICE & Groups

Du Digital Global Limited; New Delhi; On-site; INR 2,800,000 - 5,500,000; Full time

Job summary

Du Digital Global Limited seeks an experienced leader to spearhead the MICE and Groups business across India. You will drive growth, foster strategic partnerships, and manage key accounts, including visa vendors and large MICE agencies, to expand our footprint in the travel industry.

The role demands an extensive network, proven business development skills, and the ability to generate new opportunities while expanding existing accounts. Willingness to travel nationwide is essential for success.

Qualifications

• 10+ years of overall professional experience with at least 5 years in MICE and Groups.
• Established relationships with large MICE agencies, tour operators, visa service providers, and travel trade partners.
• Proven ability to develop business, acquire key accounts, and meet revenue targets.

Responsibilities

• Lead and drive the MICE and Groups business across India.
• Develop and execute strategies to achieve revenue, profitability, and growth targets.
• Identify new business opportunities across corporate MICE, incentive travel, conferences, exhibitions, and group travel.
• Expand customer and partner base across India with regional agents and channel partners.
• Develop revenue streams through strategic tie-ups and customized solutions.
• Manage and grow existing key accounts while acquiring new strategic partners.
• Build relationships with embassies, consulates, visa authorities, and visa vendors.
• Travel extensively across India to explore priority markets and opportunities.
• Prepare annual and quarterly business plans, revenue forecasts, and account development strategies.
• Monitor sales performance, pipeline, and profitability; provide MIS updates.

Skills

MICE & travel industry network

Business development

Key account management

Stakeholder management

Negotiation

Communication skills

Market research

Job description

We are looking for an experienced and result-oriented professional to spearhead the MICE and Groups business PAN India. The incumbent will be responsible for driving business growth, developing strategic partnerships, managing key accounts, and strengthening relationships with large MICE agents, tour operators, visa vendors, and other stakeholders across the travel industry.

The ideal candidate should have a strong industry network, proven business development capabilities, and the ability to generate new business opportunities while expanding existing accounts. Established relationships with embassies and relevant visa authorities will be an added advantage. Key Responsibilities

Key Responsibilities

1. Business Development & Revenue Growth

• Lead and drive the MICE and Groups business across India.
• Develop and execute strategies to achieve revenue, profitability, and business growth targets.
• Identify new business opportunities across corporate MICE, incentive travel, conferences, exhibitions, and group travel.
• Expand the company's customer and partner base across key markets in India.
• Develop new revenue streams through strategic tie-ups and customized business solutions.

2. Key Account Management & Relationship Building

• Build and maintain strong relationships with large MICE agencies, tour operators, travel management companies, visa vendors, and corporate travel partners.
• Manage and grow existing key accounts while acquiring new strategic partners.
• Establish long‑term business relationships with decision‑makers and key stakeholders in the travel trade.
• Ensure high levels of partner satisfaction, service quality, and repeat business.

3. Visa & Embassy Coordination

• Leverage industry relationships to facilitate visa processing and support for large groups and MICE movements.
• Coordinate with internal visa operations teams and external visa service providers to ensure smooth execution.
• Develop relationships with embassies, consulates, and relevant visa authorities wherever appropriate.
• Identify opportunities to strengthen the company's visa services proposition for group and corporate travel clients.

4. PAN India Market Development

• Identify priority markets, potential business partners, and high‑growth opportunities across India.
• Build a strong network of regional agents and channel partners.
• Conduct regular market visits, partner meetings, and business development activities.
• Track competitor activities, market trends, and customer requirements to identify growth opportunities.

5. Business Planning & Performance Management

• Prepare annual and quarterly business plans, revenue forecasts, and account development strategies.
• Monitor sales performance, pipeline conversion, revenue realization, and profitability.
• Provide regular MIS and management updates on business performance, market developments, and growth initiatives.
• Work closely with internal sales, operations, visa processing, and customer service teams to ensure seamless execution.

Candidate Profile

The ideal candidate should possess:

• A minimum of 10 years of overall professional experience, with at least 5 years of relevant experience in MICE and Groups business.
• Prior experience working with large MICE agents, tour operators, corporate travel companies, and/or visa service providers.
• A strong and established network of travel trade partners across India.
• Proven ability to develop business, acquire key accounts, and achieve revenue targets.
• Excellent relationship management, negotiation, and commercial acumen.
• Experience handling large group movements, corporate travel requirements, or MICE-related business is highly desirable.
• Existing relationships with embassies, consulates, or relevant visa authorities will be an added advantage.
• Strong communication, presentation, networking, and stakeholder management skills.
• Willingness to travel extensively across India as required.