Senior Manager - Industrial Relations

Hind Terminals Pvt Ltd; Navi Mumbai; On-site; INR 1,800,000 - 4,000,000; Full time

Job summary

Hind Terminals Pvt Ltd in Navi Mumbai seeks an Senior Manager Industrial Relations to oversee IR, ER, and HR operations at a plant with a large blue-collar and contractual workforce. The role involves handling unionized environments, compliance with labor laws, and liaison with government bodies.

You will lead wage negotiations, manage grievances, and ensure statutory adherence while coordinating with Labour Department and statutory authorities. A strong IR background in logistics is essential.

Qualifications

• MBA / MSW in HR, Personnel Management or Industrial Relations or equivalent.
• 10–15+ years of IR/HR experience in logistics/manufacturing.
• Experience handling unionized workforce and wage negotiations.
• Strong knowledge of labor laws and statutory compliance.

Responsibilities

• Manage blue-collar and contractual workforce in a unionized plant environment.
• Develop and implement ER & IR strategies to maintain harmonious industrial relations.
• Foster open communication and employee participation in management initiatives.
• Handle employee grievances, disciplinary actions, and domestic enquiries as per policies and labor laws.
• Lead wage negotiations and settlements in alignment with organizational goals.
• Represent the organization in conciliation with Labour Department and in Labour/Civil/High Court matters.

Skills

Industrial Relations

Labor Laws

Wage Negotiations

Stakeholder Management

Grievance Management

Communication & Interpersonal Skills

Education

MBA / MSW in HR / IR

Job description

Job Summary

The Senior Manager Industrial Relations will be responsible for managing employee relations and industrial relations at the plant, ensuring a harmonious work environment with a large blue-collar and contractual workforce. The role involves handling unionized work environments, statutory compliance, labor relations, disciplinary processes, and liaison with government authorities. The position also oversees HR operations, administrative functions, and compliance with labor laws and social audit requirements.

Key Responsibilities

Industrial Relations

• Manage blue-collar and contractual workforce in a unionized plant environment.
• Develop and implement effective ER & IR strategies to maintain harmonious industrial relations.
• Foster open communication and employee participation in management initiatives.
• Handle employee grievances, disciplinary actions, and domestic enquiries as per company policies and labor laws.
• Manage sensitive issues including critical terminations, misconduct cases, and internal investigations.
• Lead wage negotiations and settlements in alignment with organizational goals.
• Represent the organization in conciliation proceedings with the Labour Department and litigation matters in Labour Court, Civil Court, and High Court.
• Maintain positive relationships with union representatives, local leaders, and the surrounding community to prevent and resolve industrial disputes.
• Coordinate and liaise with local authorities including Police Stations, Labour Commissioner Offices (State & Central), Gram Panchayat, Regional PF Office, Mathadi Board, Security Guard Board.
• Drive initiatives to maintain a healthy IR environment and ensure workplace discipline.

Statutory Compliance & Labor Regulations

• Ensure compliance with all applicable labor laws and statutory requirements.
• Obtain and maintain necessary licenses, registrations, and certifications for plant operations.
• Ensure timely renewal of licenses and maintenance of statutory registers and records.
• Prepare policies and documentation related to social and ethical compliance standards.
• Manage vendor contracts and negotiate service agreements related to manpower and services.

Administration & Facility Management

• Oversee plant administrative functions including guest house management, transport arrangements, and facility operations.
• Supervise plant security, cafeteria services, gardening, and housekeeping.
• Ensure hygiene and maintenance of office areas and labor colony facilities.
• Manage office pantry, dining hall, and internal movement within and outside the plant.
• Handle office administration and stationery management.

Key Skills & Competencies

• Strong knowledge of Industrial Relations and Labor Laws
• Experience handling unionized workforce and wage negotiations
• Expertise in statutory compliance and labor audits
• Strong stakeholder management and government liaisoning skills
• Conflict resolution and grievance management
• Excellent negotiation, communication, and interpersonal skills

Qualification & Experience

• Education: MBA / MSW in Human Resources / Personnel Management / Industrial Relations or equivalent.
• Experience:10 - 15+ years of experience in Industrial Relations, HR operations, and statutory compliance in a Logistics industry.