Senior Manager - HR

Talent Hired-the Job Store; Gurugram District; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Talent Hired-the Job Store in Gurugram is seeking an HR business partner to support the Cards vertical, providing day-to-day employee relations and HR services. You will drive performance management, salary planning, and talent initiatives while partnering with leadership to ensure effective workforce design and engagement.

The role emphasizes handling confidential data, sustaining an engaging work culture, and ensuring processes are completed within defined timelines.

Qualifications

• Ability to objectively analyze current practices, identify improvement opportunities, build consensus and drive implementation.
• Strong working knowledge of HR policies, processes & practices.
• Experience handling sensitive/confidential data & people matters.

Responsibilities

• Provide day-to-day HR business partnering and employee relations for the Cards vertical.
• Drive rollout and closure of HR processes (Performance, Salary Planning, Talent Management) with cross-functional teams.
• Coordinate employee engagement initiatives and address employee concerns with timely feedback to staff and leadership.
• Counsel employees on HR policies related to transfers, promotions, compensation, benefits and employment conditions.
• Establish and maintain a dynamic talent pipeline by identifying, selecting, and retaining good candidates.
• Balance employee advocacy with policy adherence and business needs across the organization.
• Partner with leadership and HR peers to plan strategies that maximize employee engagement and data security.

Skills

Stakeholder management

Problem solving

Influencing ability

Assertiveness

Collaboration & teamwork

Education

MBA in Human Resources

Job description

Role Purpose

Provide day-to-day Human Resources business partnering and employee relations for business vertical in Cards.

Role Accountability

• Provide direction and expertise for full scope of HR services including: selection, employee relations, employee compensation, employee engagement and organizational design for functions in scope
• Drive timely rollout and closure of HR processes within the business (Performance Management, Salary Planning/ Reward Management and Talent Management), cross-functional communication and the transfer of learning and best practice sharing within the HR network
• Drive employee connect sessions and other engagement initiatives, give feedback to the employees and Sr. Management team, resolve issues and employee concerns
• Coach and counsel employees regarding HR policies and procedures with respect to transfer, promotion, compensation, benefits and conditions of employment. Drive internal job postings for the vertical as per the process and ensure the closure within specified timelines
• Identify, select and retain good talent to ensure a dynamic pipeline of talent
• Play role of an employee advocate, balancing fair labor standards, Card policy and practice and business needs
• Partner with client leadership and local HR counterparts to plan and execute strategies that ensure maximum engagement of human resource capital
• Ensure adherence to infosec and data security guidelines while managing employee/organizational data
• Ensure a culture of teamwork, partnership and transparency by working closely with all stakeholders

Measures of Success

• No defects arising out of processes
• Open position closure within TAT (shared responsibility with TA)
• Timely & satisfactory resolution of employee queries
• Positive VOEs on employee satisfaction surveys conducted
• Process adherence as per MOU

Technical Skills / Experience / Certifications

• Ability to objectively analyze current practices, identify improvement opportunities, build consensus and drive implementation
• Strong working knowledge of HR policies, processes & practices
• Experience of handling sensitive/confidential data & people matters
• Strong understanding of business, processes & policies

Competencies critical to the role

• Stakeholder Management
• Problem Solving Skills
• Influencing Ability
• Assertiveness
• Collaboration & Teamwork

Qualification

MBA in Human Resources

Preferred Industry

Any industry