Senior Manager - Business Development (Coal Logistics)

Aka Logistics; Kolkata District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Aka Logistics is seeking a seasoned professional in Kolkata to lead client coordination and project management for coal logistics. You will liaise with power clients, project managers and the technical team to ensure delivery targets are met and value is created for customers.

With 10–12 years in related roles, you will manage multiple projects, analyze CRM metrics, and drive proposals, presentations and contracts with internal teams and clients.

Qualifications

• Minimum 10-12 years in client coordination, project management and commercial coordination in similar industry.
• Strong acumen in CRM aspects of the business.

Responsibilities

• Build and maintain strong relationships with clients in coal and power sectors.
• Understand client requirements and proactively identify opportunities to add value.
• Serve as main contact for assigned client accounts with regular updates.
• Monitor KPIs such as on-time delivery, inventory, and transport costs, addressing issues.
• Coordinate with departments to fulfill commercial contractual arrangements.
• Conduct market research and identify potential clients.
• Assist with drafting business plans, pitches and reference materials.

Skills

Client coordination

Project management

CRM knowledge

Stakeholder management

Team management

Business analysis

Presentation skills

Communication skills

Job description

Role & responsibilities

• Experience in coal logistics or related sectors such as CHP, Power, Energy is highly desirable.
• Strong understanding of CRM principles, methodologies, and technologies.
• Ability to manage multiple government & private projects concurrently.
• Ability to liaise with power clients, project managers and technical team leaders.
• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
• Willingness to travel occasionally for site visits, meetings, or conferences related to project execution.
• Team Management Skills
• Decision Making Skills
• Strong presentation and business analysis skills.
• Communication skills and other Management skills.

Preferred candidate profile

• Minimum 10-12 years in Client coordination, project management, Commercial coordination in similar industry with strong acumen in commercial (CRM) aspects of the business.

• Build and maintain strong, trusting relationships with clients in the Coal & Power industry.

• Understand client requirements, preferences, and objectives related to coal logistics, and proactively identify opportunities to add value and meet their goals.
• Serve as the main point of contact for assigned client accounts, communicating regularly to provide updates, address concerns, and gather feedback.
• Monitor key performance indicators (KPIs) such as on-time delivery, inventory levels, and transportation costs, and take proactive measures to address any issues or concerns.
• Managing strong relationships with Maintaining close Liaison, Correspondence and Communication with Business counterparts with regards to the requirements.
• Coordination with various departments for fulfilment of commercial contractual arrangements.
• Conducting market research and identifying potential clients.
• Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.