Senior Manager -Banca | Life Insurance

Lavya Associates HR Services; New Delhi; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Lavya Associates HR Services is seeking a Senior Manager for the Banca Vertical in a leading Life Insurance Company in Delhi. This role manages live integrations with partner banks and digital journeys from lead push to policy issuance.

You will engage with partner bank IT teams and multiple internal stakeholders to launch journeys, upgrade features, monitor projects, and coordinate UAT to post-launch activities.

Responsibilities

• Manage existing/live integration between Life Insurance Company partner Banks (A) Basic lead push journey (B) Advanced end-to-end digital journey from partner Bank to policy issuance in Life Insurance system.
• Maintenance upgrades of existing/live integrations including new product launches, feature/process changes, new processes, system improvements.
• Actively engage with partner bank IT teams to initiate discussions, identify requirements, and launch integration journeys where none exist.
• Collaborate with cross-functional internal stakeholders (IT/ DPPM Sales Tech/ Operations/ TCS/ Infosec/ KAM, etc.) for finalization, project monitoring, and pre-launch UAT to post-launch activities.
• Work with partner Bank IT teams and IT vendors to fix bugs, implement process changes, and launch new journeys.
• Engage with the Business team on new launch planning, end-user training, and handling escalations related to system bugs or integration failures.

Job description

Job Summary

We have an urgent opening for the position of Senior Manager in Banca Vertical in one of the leading Life Insurance Company .

Job Responsibilities

• Manage existing/ live integration between Life Insurance Comapny partner Banks. These integrations are both (A) Basic lead push journey (B) Advanced end to end digital journey starting with partner Bank and culminating in policy issuance in Life insurance company system.
• Maintenance upgrades of existing/ live integrations ie new product launch, changes in existing product features processes, new processes, system improvements.
• Actively engage with partner bank IT Team to kick start discussions, identify requirement, launch integration journeys where such integrations don't exist.
• Closely work with cross-functional internal stakeholders (IT/ DPPM Sales Tech/ Operations/ TCS/ Infosec/ KAM etc) for finalization signoff approval of BRS, Project monitoring (execution as per agreed timelines), Pre-launch UAT to post launch activities.
• Closely work with partner Bank IT team, IT vendor employed by partner bank for IT integrations to fix bugs, process changes introduced by partner banks, new journey launches
• Engagement with Business team about new launch planning, training of end users, handling escalations related to system bugs/ integration failures etc