Senior Manager-Back-End/ Data Entry -Complex Transaction Processing

EXL Talent Acquisition Team; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

EXL Talent Acquisition Team is seeking a dynamic professional to drive on-floor recognition programs and lead process improvement initiatives using formal excellence methodologies. The role includes regular KPI reviews, close coordination with the client Process Owner, and ensuring adherence to internal policies and information security standards.

The position emphasizes hands-on floor-level leadership to generate enthusiasm for processes and continuous improvement across operations in Uttar

Responsibilities

• Drive reward and recognition activity on the floor. Get participation and create enthusiasm.
• Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the processes
• Review Performance of the KPIs on a near term basis and develop plans for improvement in performance.
• Stay in touch with the Client at the Process Owner level on a daily basis to review progress.
• Ensure compliance with internal policies and procedures, external regulations and information security standards

Job description

• Drive reward and recognition activity on the floor. Get participation and create enthusiasm.
• Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the processes
• Review Performance of the KPIs on a near term basis and develop plans for improvement in performance.
• Stay in touch with the Client at the Process Owner level on a daily basis to review progress.
• Ensure compliance with internal policies and procedures, external regulations and information security standards